Veronica Rose morgado, Recruitment Consultant

Veronica Rose morgado

Recruitment Consultant

AlertHR Solutions International - Dubai DMCC

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Baccalauréat, Hotel and Restaurant Management
Expérience
9 years, 3 Mois

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Expériences professionnelles

Total des années d'expérience :9 years, 3 Mois

Recruitment Consultant à AlertHR Solutions International - Dubai DMCC
  • Émirats Arabes Unis - Dubaï
  • Je travaille ici depuis janvier 2021

Acting as point of contact for your candidates in your specific market business partner with over 25 members of staff and 4 locations across the Netherlands and UAE Our Dubai based consultants who have lived and worked in the region for years, are very familiar with the Middle Eastern culture and corresponding standards and values We are trained to connect our clients with the best in class candidates and provide outstanding HR consultancy and training. We work with all size businesses across the private and public sector in the Middle East and Europe and we have built a particularly strong rapport with clients from the medical, construction and government sectors. We place great importance on long lasting relationships and can proudly state that the majority of our clients have been working with us for many years
Career Timeline with Alert HR:
January 2022-January 2023 - Worked as Jr. Recruiter
Duties and Responsibilities:
 Source candidates through Social Media platforms, Validating suitability for available position (LinkedIN, Naukrigulf, Bayt, Company portal);
 Assessed technical aptitude of each applicant against job requirements. Emailing and texting candidates to prompt them to call you; Screen applicants, select qualified candidates
 Built social networks to find qualified candidates.
 Upselling a range of job opportunities to candidates, engaging them, and gaining their interest for the job across GCC;
 Shortlisting qualified candidates to sr, recruiter/Recruitment coordinatior;
VERONICA ROSE MORGADO
Dubai, United Arab Of Emirates
+971588812393
nicamorgado25@gmail.com
LinkedIN:
https://www.linkedin.com/in/veronica rose morgado 676016139/
EXPERIENCE
PROFILE SUMMARY
 Inputting candidates on the CRM and short-listing against jobs;
 Working to set KPIs and objectives which are reviewed weekly;
 Liaising with the Recruitment Division on shortlisted candidates via weekly MS Teams meeting;
 Candidate generation, leveraging our reach across different platforms and suggesting new methods to support outbound lead generation;
 Create and Designing job descriptions according to client preference;
 Arrange interviews of the candidates accordingly to agreed timings with the client;
 Candidate management, guiding each applicant through the stages;
 Acting as point of contact for your candidates in your specificmarket
 Position handled: Medical Doctors and Allied Health, Non-medical, IT position and other C-Level Positions and blue collars, Oil and Gas (Aramco)
Achievements:
 Received 4 offer letter in first 3 months upon joining. (Consultant Anaesthesia, Recruitment Assistant, Sales Manager (Interior/Real Estate), Housekeeping Supervisor)
 Achieved 30+ offer letter in a year for C-Level position across medical, electrical, manufacturing, real estate companies across GCC.
Sr. Recruiter/Account Manger (February 2023-Present)
 Managing 2 accounts. 1 big electrical/switchgear manufacturing Kuwait company and 1 big agricultural investment group in UAE.
 Screening and reviewing the submitted profile of the Jr. Recruiter;
 Managed interview process on behalf of clients and candidates, maintaining appropriate confidentiality with both parties;
 Performed due diligence by contacting candidate references, safeguarding clients against misinformation;
 Advertised and managed position listings, organizing interviews with suitable candidates;
 Negotiated contract details, maintaining confidentiality and impartiality throughout;
 Built and maintained relationships with clients;
 Balanced client and candidate needs to achieve outstanding satisfaction ratings;
 Used outstanding communication and networking abilities to develop and maintain key industry partnerships;
 Carried out thorough market research, remaining ahead of industry trends and demands;
 Interviewed potential candidates, taking accurate notes to determine suitability for available positions.

Admin Hr/Customer Service à 360 wellness Trading LLC
  • Émirats Arabes Unis - Dubaï
  • octobre 2019 à décembre 2021

• Assist in upholding ‘high-standard’ customer services by responding to their needs at its utmost satisfaction.
• Maintain smooth operation of the department and reporting to Office Manager on the day-to-day activities
• Manage customer/service complaints, handling telephone calls and email enquiries, preparing Annual
maintenance contract, quotations.
• Undertake all other administration and HR functions including filing and reporting. Enforced company
operations policies. Employee scheduling.
• Ensure documents submission are completed and accurate as per Engineer responses.
• Maintain confidential records and files
• Received, issue log update and keeping of all project related documentations i.e Drawings, specification,
data sheets etc.
• Write and Distribute emails, correspondence memo(internal), maintaining the company legal documents &
employees file updated.
• Monitoring the daily attendance and absences, outside meetings of all employees.
• Prepare courier services (prepare waybills, packaging, labeling, and manage courier accounts)
• Data entry Providing administration support to Sales Reps, Managers and Senior Management
• Perform other clerical receptionist duties such as filing, photocopying & assist management in daily tasks

Customer Service/Reception/Sales à Target Gym L.LC
  • Émirats Arabes Unis - Dubaï
  • avril 2017 à octobre 2019

• Actively source new business for the club via internal or external lead
generation.
• Attracts potential customers by answering inquiries and service questions; suggesting information about membership and services.
• Handling Customer Complaint’s
• Provide excellent customer service to all members and visitors
• Complete all new member contracts as specified by the Centre’s procedures.
• Communicate correctly all fitness centre policies and regulations to members.
• Open and maintain customer accounts by recording account information.
• Undertake other administration functions including organization, filing and reporting.
• Communicate member feedback to the Branch Manager
• Communication with members via letters, phone calls and emails.
• To achieve the minimum sales activity on a daily/monthly basis as set out on your goal setting sheet

• Actively source new business for the club via internal or external lead
generation.
• Attracts potential customers by answering inquiries and service questions; suggesting information about membership and services.
• Handling Customer Complaint’s
• Provide excellent customer service to all members and visitors
• Complete all new member contracts as specified by the Centre’s procedures.
• Communicate correctly all fitness centre policies and regulations to members.
• Open and maintain customer accounts by recording account information.
• Undertake other administration functions including organization, filing and reporting.
• Communicate member feedback to the Branch Manager
• Communication with members via letters, phone calls and emails.
• To achieve the minimum sales activity on a daily/monthly basis as set out on your goal setting sheet

Store Supervisor à Alfamart Trading Philippines
  • Philippines
  • janvier 2015 à janvier 2017

• Responsible by ensure smooth operation the store. Including; staff, inventory, quality assurance and customer service.
• Making daily reports of the day operation of the store.
• Completes required paperwork.
• Handling customer complaints.
• Maintaining clean and comfortable store environment.
• Following all store operation procedures for cash handling, health and security to ensure well-being of self, other staff and customers at all times.

Éducation

Baccalauréat, Hotel and Restaurant Management
  • à Hotel and Restaurant Management
  • avril 2016

Specialties & Skills

Customer Service
Supervising
Service Assurance
Microsoft Office
Quality Assurance
Computer
Microsoft office Application
microsoft office
communication
customer service
team player

Langues

Coréen
Débutant

Formation et Diplômes

basic caregiver (Certificat)
Date de la formation:
March 2020
Valide jusqu'à:
March 2020