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Nicholas Cooper, System Administrator

Nicholas Cooper

System Administrator

Altech ISIS

Location
South Africa
Education
Diploma, MCSE NT4
Experience
23 years, 1 Months

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Work Experience

Total years of experience :23 years, 1 Months

System Administrator at Altech ISIS
  • South Africa
  • My current job since September 2006

• Administering LAN consisting of 200 Desktops and 23 Servers (VMware, Linux, Windows Server 2003, Windows Server 2008, Windows Server 2012)

 VMware
 Veeam
 Active Directory
 GPO
 WSUS
 Exchange
 Symantec Corporate Edition
 Fortigate
 Mercurial
 Basic Administration of SQL Server
 Basic Administration of MySQL
 Cisco
 Fortigate
 HP Proliant Server maintenance
 Linux

• New IT Project planning and implementation.
• Virtualization environment planning, installation and maintenance (VMware ESX, ESXI)
• Risk analysis for IT services, identifying assets, threats, vulnerabilities and the planning and implementation of a DRP.
• Drafting an internal policies and coordinating the application and compliancy thereof.
• Implementation of a comprehensive backup solution.
• Establishing SLA’s, the monitoring and reporting thereafter.
• Implementation of an IT service desk to manage assets and resources. Creating transparency on processing and providing a single area for communication and FAQ.
• Construction and management of all IPSec VPN connections on 3 wan links and remote access users.
• Project Planning, purchasing and the implementation off all new IT assets and aligned projects
• Administration of PABX and all reporting.
• Implementing a procedure plan for the procurement of IT assets.
• 1Gb TCP/IP network infrastructure.

Systems Administrator/Senior It technician at Altech ISIS
  • India
  • September 2006 to June 2014

Sep 2006 till present Altech ISIS
Systems Administrator/Senior It technician
• Administering LAN consisting of 200 Desktops and 23 Servers (VMware, Linux, Windows Server 2003, Windows Server 2008, Windows Server 2012)

* VMware
* Veeam
* Active Directory
* GPO
* WSUS
* Exchange
* Symantec Corporate Edition
* Fortigate
* Mercurial
* Basic Administration of SQL Server
* Basic Administration of MySQL
* Cisco
* Fortigate
* HP Proliant Server maintenance
* Linux

• New IT Project planning and implementation.
• Virtualization environment planning, installation and maintenance (VMware ESX, ESXI)
• Risk analysis for IT services, identifying assets, threats, vulnerabilities and the planning and implementation of a DRP.
• Drafting an internal policies and coordinating the application and compliancy thereof.
• Implementation of a comprehensive backup solution.
• Establishing SLA's, the monitoring and reporting thereafter.
• Implementation of an IT service desk to manage assets and resources. Creating transparency on processing and providing a single area for communication and FAQ.
• Construction and management of all IPSec VPN connections on 3 wan links and remote access users.
• Project Planning, purchasing and the implementation off all new IT assets and aligned projects
• Administration of PABX and all reporting.
• Implementing a procedure plan for the procurement of IT assets.
• 1Gb TCP/IP network infrastructure.

Senior Technician at Martin Lubbe Cell
  • United Kingdom
  • August 2005 to August 2006

Aug 2005 - Aug 2006
Martin Lubbe Cell: 083 700 7360

East Thames - London, United Kingdom
Senior Technician
• Provided network support, network installation & maintenance,
• Users maintenance (Active Directory, Exchange)
• Provided telephonic, hardware, printer, operating systems, Microsoft Office & remote user access (VNC) support
• Set up clients for Citrix, installed & supported in house applications
• Maintained & supported OS
• Created & Maintained users on the Index telephone system
• Support Administrator for ArcHouse, Orchard.
Reference: Jeff Solomon:jeff.solomon@east-thames.co.uk

Systems Administrator at ISIS Information Systems
  • South Africa
  • July 2003 to May 2005

Jul 2003 - May 2005 ISIS Information Systems (Altech Group) - Cape Town
Systems Administrator
Administrator of in house designed system. Which consisted of 8 NT4 machines & 8 Windows 2003 machines, Oracle Database, NLB cluster and run Web Service
Duties included: • Monitor, maintain, configure and upgrade system applications.
• Logs analysis for problem solving
• Applications performance Monitoring
• Managing through put commands to external systems
HLR (cellular switches)
TRM (mailboxes),
IN/Tandem (prepaid billing system)
Geneva (contract billing system)
UMS (mediation/call rating system)
• Conduct inspections on various systems to ensure availability.
• Change controls implementation for any code changes for fixes and bugs
• Ensure that all layers of the system are communicating. Front End applications are able to connect to the business layers and that the business layers can connect to backend systems.
• Service Provider interface is working correctly.
• Synch profiles in the database, SPS process.
• Perform synch reports to make sure a service on the database is correct as per the subscriber billing profile.
• Perform month-end migrations and credit control unlocks.
• Perform after hour support for Vodacom RSA, DRC, TZN, Celtel Nigeria and RAB (Real-time administration and Billing) system.

Checked Monitored & Maintained HP Fraud Management System
Reference: Mias duToit Cell: 082 321 7148

Technical Application Support/Field Engineer at Stowe Holdings
  • South Africa
  • April 2002 to June 2003

Apr 2002 - Jun 2003 Stowe Holdings - Cape Town
Technical Application Support/Field Engineer

Project Support at Telkom
  • South Africa
  • October 2001 to April 2002

Oct 2001 - Apr 2002 Telkom - Cape Town
Project Support

On Site Support at Interdev Computer
  • South Africa
  • September 2001 to October 2001

Sep 2001 - Oct 2001 Interdev Computer - Cape Town
On Site Support

Technical Support/Help Desk at Learning Resources
  • South Africa
  • July 2001 to September 2001

Jul 2001 - Sep 2001 Learning Resources - Cape Town
Technical Support/Help Desk

On Site Support at Interdev Computer
  • South Africa
  • February 2001 to June 2001

Feb 2001 - Jun 2001 Interdev Computer - Cape Town
On Site Support

Education

Diploma, MCSE NT4
  • at Home Study
  • September 2000
High school or equivalent, Education
  • at Edgemead High School
  • January 1998

Education 1998 Matric Edgemead High School

Specialties & Skills

VMware ESX
+Endorse 0
Linux server administration
+Endorse 0
Linux
+Endorse 0
Windows Server
+Endorse 0
ACCESS
+Endorse 0
BUYING/PROCUREMENT
+Endorse 0
DRP
+Endorse 0
EXCHANGE
+Endorse 0
IP
+Endorse 0
IPSEC
+Endorse 0
LAN
+Endorse 0
LINUX
+Endorse 0
MAINTENANCE
+Endorse 0
MYSQL
+Endorse 0

Languages

Afrikaans
Beginner
English
Expert

Training and Certifications

HP Fraud Management System (Training)
Training Institute:
Vodacom
Date Attended:
August 2005
Duration:
40 hours
Exchange Server 2010 (Training)
Training Institute:
Byte People Solutions
Date Attended:
May 2010
Duration:
40 hours
Sharepoint Adminisration (Training)
Training Institute:
Bytes People solutions
Date Attended:
June 2010
Duration:
40 hours
RHCT (Training)
Training Institute:
Torque IT
Date Attended:
May 2007
Duration:
40 hours
VMware Vsphere 4.1 (Training)
Training Institute:
Bytes People Solutions
Date Attended:
March 2011
Duration:
40 hours
Solaris System Admin (Training)
Training Institute:
BCOC London England
Date Attended:
May 2006
Duration:
32 hours

Hobbies

  • Crossfit, Gymnastics Strength Training, Reading, Water Sports
    Siyabonga Award (Presented to employees within the Altech Group to acknowledge dedication, delivery above and beyond the call of duty, and consistent, professional conduct for other to aspire to.) Altech ISIS 5 year service award