Nicola Hoey

- Complex diary management for a busy SEO including overseas travel and accommodation bookings.
- Liaising with other departments including IT and HR on behalf of the SEO and team members.
- Handling correspondence between the SEO and internal and external clients. Also taking initiative and responding on behalf of the SEO when required.
- Administrative and office support, such as typing, dictation, spreadsheet creation, faxing, and maintenance of filing system and the contact database.
- Ensure and maintain confidentiality of all communications and documentation.
- Being responsible for the office budget and petty cash.

- Working within a multi-cultural team to deliver award winning inflight safety and service delivery.
- Briefing and leading co-crew when required on flight details, medical practices and safety emergencies while maintaining a positive working environment.
- Adaptable and approachable communication skills in professional and social circumstances.
- Ensuring all administrative duties are completed before and after flights including documentation/visa checks, food/beverage inventory and duty-free sales are recorded.

- Complex diary management to include the coordination of meetings and conferences.
- Provide administrative and executive support to the office.
- Coordinate communications, track and follow up on requests, and identify those of key importance which require immediate attention.
- Preparation of meeting agendas, making arrangements for internal and external meetings
Streamlined all paper fillings by creating an online database for all client information.
- Assisting the event managers with corporate events, team building days and booking models, event day set-ups and ensuring events ran smoothly.