Nicola Maxwell, Manager

Nicola Maxwell

Manager

averda

Location
Qatar
Education
Diploma, NONE
Experience
16 years, 3 Months

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Work Experience

Total years of experience :16 years, 3 Months

Manager at averda
  • Qatar - Doha
  • January 2012 to January 2017

Cohesively managed the success of the B2B organic Sales growth in Qatar. Our portfolio has tripled with more than 200% growth over the last few years with an annual turnover of over $15 Million. 

Consistently review and plan Sales strategies to ensure best practice methods and targets are met.

Reporting into the Managing Director I work closely with other divisions to ensure the delivery of growth whilst fully understanding waste realities & sustainable options in Qatar.

Execution of operational sales strategies that have delivered improved performance in business generation, account management, flexibility and people development, also providing the necessary leadership in creating a goal orientated sales team.

Ensured that the sales team focused on customer satisfaction, teamwork, continuous improvement as well as having honesty & trust. 

Developed and managed Client relationships within the portfolio driving in quality Clients, negotiating whilst ensuring profitability, customer satisfaction, retention of portfolio & further that collection/receivable requirements are met.

Presented & furnished monthly & quarterly reports ensuring clear lines of communication and clarity of the Qatar Sales activities.

Full coordination & incorporation of Corporate plans & policies

Group Executive at KBM Group
  • Other
  • August 2010 to August 2012

•Determine and formulate policies and business strategies and provide overall direction of five Companies including Real Estate, Carpentry, building, Cleaning services and Trading Company with over 400 staff.
•Plan, govern, and coordinate operational and logistical activities at the highest level of management with the cooperation of subordinate managers, in Qatar, Oman and Afghanistan.
•Planning of all administrative services, procurement, human resources training and development.
•Directs, plans, and implements policies and objectives of business in accordance with Owner/General Manager and Company goals.
•Influence activities of organization to plan procedures, establish responsibilities, and coordinate functions among departments and sites.
•Analyze operations to evaluate performance of company and staff and to determine areas of cost effectiveness and program improvement.
•Reviews financial statements, and weekly activity reports to ensure that organization's objectives are achieved.
•Identify training and development needs through job analysis, appraisal schemes and consultation with project managers.
•Designing, development, implementation and delivering training and development programs based on both Company and individual needs.
•Leads, develop and delivers in-house training of all staff on multiple sites with various parameters
•Handles and coordinates all departments concerned with the production, pricing, sales, marketing, business development and/or distribution of products.
•Determine staffing requirements, as well as interview, hire and train new employees.
•Monitor businesses to ensure that they efficiently and effectively provide needed services while staying within financial limits.
•Advice and coordinate organization's financial and budget activities to fund operations, maximize investments, and increase efficiency.

Project Manager at Venture Marketing Group
  • United Kingdom
  • March 2007 to November 2008

Successfully managed to increase profit in every exhibition x 6 UK wide by up to 60%
•Lead, motivate, manage and organize a team of eight, assigning and delegating responsibilities to subordinates.
•Train, Coach and lead team to achieve required goals
•Analyzes operations & evaluates performance of company and staff and to determine areas of cost reduction and program/exhibition improvement.
•Directs, plans, and implements objectives of business in accordance with Directors
•Ensure Marketing, Operations and Sales are on target
•Maintaining up to date target charts/ floor plans and organizing team on a weekly basis.
•Market Research, Planning and Positioning and Networking
•Direct & Management of Campaign Management, press releases, marketing & the organizing of high profile business speakers

Field Sales Manager at British Telecom
  • United Kingdom
  • January 2005 to March 2007

Business development & Management of UK Wide field Sales Team of 5
•Actively seek out and target new customers and sales opportunities, including adjacent markets and revenue streams
•Drive new business growth through a continuing campaign of lead generation and conversion
•Define and implement an Account Management Strategy that retains and grows profitable clients
•Take the lead in owning and managing key customers relations, developing and implementing an account management framework and leading and developing the Account Management Team to deliver
•Use the appropriate data sources to analyse market trends and behaviors’ to improve new business and sales opportunities
•Identify and evaluate innovative new market and proposition opportunities that will allow Company to move into new fulfillment areas
•Establish clear performance goals and growth targets for each key customer account, sales team and the account management team. Supporting team members with personal development, training and motivation to succeed.
•Identify necessary training, coach and deliver required skills, tools and training for ongoing success within the team


•Keeping Management up to date with competition market/customer and product developments

Field Sales Manager at Caudwell Communications - part of Phones 4 U
  • United Kingdom
  • January 2004 to January 2005

Business development & Management of field Sales Team
•Actively seek out and target new customers and sales opportunities, including adjacent markets and revenue streams
•Drive new business growth through a continuing campaign of lead generation and conversion
•Define and implement an Account Management Strategy that retains and grows profitable clients
•Establish clear performance goals and growth targets for each key customer account and the account management team. Supporting team members with personal development
•Take the lead in owning and managing key customers relations, developing and implementing an account management framework and leading and developing the Account Management Team to deliver
•Use the appropriate data sources to analyse market trends and behaviors’ to improve new business and sales opportunities
•Identify and evaluate innovative new market and proposition opportunities that will allow Company to move into new fulfillment areas
•Keeping Management up to date with competition market/customer and product developments

Sales Manager at Tree Event Management - Tony Robbins Europe
  • Cyprus
  • March 1999 to January 2004

Successfully brought the highest number of attendees ever, to more than 8000+ at Unleash The Power Within Event
•Highest paying Manager 2003

Education

Diploma, NONE
  • at Carshalton College
  • July 1996
High school or equivalent, NA
  • at St Martins In The Field High School
  • July 1995

Specialties & Skills

Maintaining Business Relationships
Client Relationship Building
Business Relationship Management
Building New Businesses