Operations Assistant
Capelli New York
Total years of experience :6 years, 2 Months
Daily client servicing on Zendesk, placement of replacement orders, creation of products and brands on Shopify, management of product inventory on Big Commerce and Solid Commerce, quality assurance of products before publishing on the website, communication with clients from top soccer academies in the United States of America.
Prospecting and brand study, promotional merchandise, GWP items, procurement, brand activations and promotional supervising on ground, including meeting attendance with prospected companies.
Handling potential financial investors, scheduling appointments and office meetings as needed, catering to all customer’s needs, coordination and monitoring office operations to ensure company requirements are sufficiently met on a daily basis.
Communicating with customers, handling customers on one-on-one basis, managing emergency situations in parallel with insurance companies, team leading, scheduling and time management.