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Nicole Jimenez, Trainee Immigration Caseworker

Nicole Jimenez

Trainee Immigration Caseworker·ITN SOLICITORS

United Arab Emirates

High school or equivalent, LLB

Work experience

Total years of experience: 7 years, 8 months

Trainee Immigration Caseworker

January 2022 - Present

ITN SOLICITORS

London, United Kingdom Hybrid

January 2022 - Present

• Manage a varied caseload of 60+ immigration matters
simultaneously while consistently meeting strict Home Office
deadlines.
• Prepare and submit Skilled Worker, Spouse, Visitor, Student
and Settlement visa applications with meticulous attention to
detail.
• Build strong client relationships by providing clear,
compassionate and practical guidance throughout the
immigration process.
• Draft legal representations, witness statements and supporting
documents for complex immigration matters.
• Liaise professionally with clients, the Home Office, solicitors
and external organisations to progress matters efficiently.
• Maintain confidential client files and ensure accurate record
keeping using case management systems.
• Conduct legal research to support ongoing cases and remain
up to date with changes in immigration legislation.
• Support asylum seekers, refugees and other vulnerable clients
through Legal Aid-funded matters by preparing applications,
gathering supporting evidence and providing guidance
throughout the legal process.
• Prioritise multiple complex cases simultaneously while
maintaining a high standard of client care.

Company industry:
Law Firm

Legal Caseworker / Employment Advisor

January 2020 - January 2022

CAIWU TRADE UNION

London, United Kingdom

January 2020 - January 2022

• Represent employees in disciplinary, grievance, capability,
consultation and appeal hearings.
• Advise members on UK employment law and workplace rights,
explaining legal processes in a clear and accessible manner.
• Draft formal grievances, appeals, settlement correspondence
and other legal documents for employers and HR departments.
• Prepare comprehensive case files by reviewing evidence,
witness statements and supporting documentation.
• Liaise with employers, ACAS, legal representatives and
external organisations to facilitate dispute resolution.
• Translate legal documents and provide interpretation between
English and Spanish during meetings and hearings.
• Manage confidential client information while maintaining
professionalism and attention to detail.
• Build trusted relationships with clients from diverse cultural
backgrounds through excellent communication and client care.

Company industry:
Law Firm

Sales Associate

January 2019 - June 2020

TOPSHOP

London, Great Britain (UK)

January 2019 - June 2020

Company industry:
Retail & Wholesale

Legal Assistant

June 2017 - July 2017

IMRAN KHAN & PARTNERS SOLICITORS

London, United Kingdom

June 2017 - July 2017

• Assisted solicitors with criminal defence cases involving
assault, domestic violence and complaints against the police.
• Organised case files, legal documents and trial bundles to
support case preparation.
• Conducted legal and administrative tasks while maintaining
strict confidentiality.
• Attended Magistrates Court hearings and observed legal
proceedings.
• Worked collaboratively within a busy legal team, developing
strong organisational and communication skills.

Company industry:
Law Firm

Education

The University Of Birmingham

July 2021

July 2021

High school or equivalent, LLB

United Kingdom

Skills

COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
CONTRACT DRAFTING
Intermediate
CONTRACT DRAFTING
Intermediate
CROSS FUNCTIONAL COLLABORATION
Intermediate
CROSS FUNCTIONAL COLLABORATION
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
DOCUMENT PROCESSING
Intermediate
DOCUMENT PROCESSING
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
ORGANIZATIONAL SKILLS
Intermediate
PROBLEM SOLVING
Intermediate
PROBLEM SOLVING
Intermediate
RELATIONSHIP BUILDING
Intermediate
RELATIONSHIP BUILDING
Intermediate

Languages

English

Native Speaker

Spanish

Native Speaker

French

Beginner

Training and Certifications

Certifications
SENIOR IMMIGRATION CASEWORKER QUALIFICATION (IN PROGRESS)