Store Manager
La Senza - United Arab Emirates
Total years of experience :12 years, 6 Months
- Meet sales goals by training, motivating, mentoring and providing feedback to sales associates
- Maintain outstanding store condition and visual merchandising standards ( awarded 1st place on visual merchandising in July 2017 by Mechany Fashion)
-Condictiong monthly appraisals to asses training needs
-Daily/ weekly/ monthly performance reports to ensure that all staff are achieving their targeted KPI's
- Reporting to the Brand Manager with weekly and monthly feedbacks on sales figures and staff performance
- Monitoring stock level, fast and slow moving items to ensure the required quantities are available to maximize sales figures
- Monitoring competition and provide periodic report to the Brand Manager
-Coaching new joiners ( store managers, sales associates and storekeeper)
- Planning work schedules
Key Results:
-Achieved superior sales, profit and customer satisfaction results.
-Excelled in building and motivating management and hourly teams. Developed many entry-level associates to leadership positions and quickly became one of the primary trainers of new store managers across the brand.
-Maintain and exceed sales during a period of market crush.
Interview prospective clients, accompany clients to property site and discuss conditions of contract; supply management; handling hiring process within the company; personal assistant.
Key Results:
Doubled number of members in first 6 month and increased it each ensuing year.
Successfully signed and delivered several contracts increasing profit by 12% on first 6 months.
Developing skill at identifying the essential elements of a problem, and developing the analytical skills for finding solutions.
Hotels & Tourism Management (How do you run a guest-oriented business smoothly, profitably, and provide premier customer service)