Nicoleta Constantin

 Keeping up to date with market trends and reacting to changes in demand
 Making the purchasing decisions by considering the customer demand, market trends, store policy and financial budget
 Regularly reviewing performance indicators, such as sales and discount levels;
 Analyzing consumer buying patterns and predicting future trends
 Planning and selecting a range of products to sell in the retail outlets.
 Monitoring all aspects of a lifetime product, including long and short term developing.
 I stay alongside of trends in a marketplace to ensure the product’s competitive position.
 I interface with project managers and clients to determine the product’s future direction.
 Analyzing numerical and statistical data regarding the market where is a necessary tool in purchasing the collection and facilitating effective interactions with the sales, administrative, accounting, manufacturing and marketing team.
 Developing short and long-term strategies to enlarge the range of products in order to meet sales objectives
 Writing reports and forecasting sales levels
 Liaising with shop personnel to ensure supply meets demand
 Training and mentoring junior staff.

Responsible for overseeing other sales assistants working on the shop floor.
Delegate daily duties to more junior members of staff.
Operate the cash register.
Working alongside management to develop product ideas.
Monitoring stock amounts.
Attaining customer satisfaction.
Meeting sales targets and overseeing the store in manager’s absence.

Supervise all of the administrative activities that facilitate the smooth running of an office.
Keeping an accurate schedule for the CEO
A proper follow up with the minutes of the meeting.
Organize the office and keep the colleagues posted with all the tasks that they need to accomplish for the day.
Motivate the staff.
Having briefings every day regarding the status of the business.
Give customer service trainings.
Delegating work and workload planning.

Taking care of the Stock Replenishment -ASR, accordingly with the shop budget.
Follow up issues related to the staff and forward it to the Head Office.
Keeping a very accurate and proper follow up of every each item within the shop.
Dealing with the suppliers.
To be an excellent organizer for the shop accordingly with Marketing - Head Office requests.
Assisting every each customer accordingly with their request.
Follow up with customer order

*Wild Wadi water Park - Burj Al Arab, Juemirah Beach Hotel, Madinat Resort-Al Quasar
Certified “Customer Service Consultant”
Certified “Special Facilities” lifeguard.

Present to the customers the resort- Wild Wadi Water Park.
Inform the customers about all the rules and regulations for their own safeties



- Keep it simple - don't confuse the customer with too much information
- Be responsive - act promptly; take responsibility and ownership
- Problem solve - make decisions; keep the customer informed
- Look for opportunity to exceed needs
Give the customer the first aid in emergency situations.
Keep a higher level of customer needs and inquires.