Senior Account Manager
Soft Flow
مجموع سنوات الخبرة :22 years, 8 أشهر
Managing both the Sales and Presales cycles of SAP Cloud solutions (SaaS) and SAP On-Premise solutions, among others:
SAP SuccessFactors the leading provider of cloud based Human Capital Management Solution, SAP ERP, CRM, ... (BAIO, B1) and other SAP Products;
- Generation, management of the sales of QlikView Business Discovery Platform (Business Intelligence solution).
- Coordinate and attend sales presentation and consultancy meetings on QlikView Business Discovery Platform.
- Prepare business proposals and agreements, follow up with customers on negotiations, closing deals and payment collection.
- Carry out after sales and customer relationship management activities.
- Monitor the implementation of QlikView BI projects to ensure customer satisfaction.
Senior Product Consultant
- Requirements gathering and analysis: Business and product consultancy to map business processes to the “Sungard Higher Education” solution and to address the clients’ business needs.
- Software customizations to address clients’ specific requirements and the local regulations...
Preparation of the request for proposal (RFP) for the Help Desk application; Exploration of several help desk systems (DNA help desk, CA unicenter help desk, Microsoft CRM Dynamics);
Analysis of the customizations required on the selected “Microsoft CRM Dynamics - Help Desk” module; Implementation of this helpdesk in the corporate and local branches and training to the users.
Analysis (preparation of detailed Business studies documents); Quality assurance of new business modules in the Retail Business field on the “JD Edwards EnterpriseOne ERP solution (JDE)”: Inventory, Logistics, Requisition, Procurement, Property Management and Financial modules
Follow up, manage the tasks of the Business solution team and ensure technical compatibility, user satisfaction and deliveries within the set deadlines.
Audit the role of the business solution team leaders and the local IT field support teams
Oversee the implementation of new systems and modules across countries where Azadea operates
Analyze the Business requirements, prepare solution architecture, monitor the development and the testing cycles of the Visual Dolphin Business Modules:
Project Management (Job Costing) Module
Manufacturing Module
Procurement Module
(Client/Server applications developed using VB 6.0 and SQL server 2000)
Solution architecture, development, testing, implementation, training and support.
Vehicle inspection application that interacts with the “MAHA” software developed in Germany.
(Client/Server Application using Visual Basic 6.0 and SQL 2000)
Implement SQL Server replication
Solution architecture, development and testing of the Visual Dolphin Business Solution Modules:
Inventory (Inventory, purchase, sales …)
Advertising (Media and Production)
Point of Sale (POS)
(Client/Server applications developed using VB 6.0 and SQL server 7.0)
Programming
A Professional MBA Project in the Food & Beverage sector
Business Courses: Accounting, Financial analysis, Marketing, Statistics, management…