nihad mohamed ahmed, Quality Control Lead

nihad mohamed ahmed

Quality Control Lead

Kash Buiesness system

Lieu
Egypte - Le Caire
Éducation
Baccalauréat, pure mathematic and computer sience
Expérience
14 years, 7 Mois

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Expériences professionnelles

Total des années d'expérience :14 years, 7 Mois

Quality Control Lead à Kash Buiesness system
  • Egypte
  • février 2007 à juillet 2014

• Adjusting test plane for new development
• Testing the new development into system
• Tracing errors due the system
• Approve the quality of system ( interface, logic, simplicity….)
• Approve the new requirement of clients to be updated in system
• Approve business requirement and changing in rules in system
• Develop small procedure for updating bugs( oracle developer program 6i)
• Train new staff on system and train them for testing procedure
• Adjust work between testing staff
• Arrange the difference between system versions
• Analysis for new upgrade ( system update and affect of it on system)
• Update manuals for new upgrade

Software Project lead in Shamsi Group (Brand: Shatex Home Collection) – à shatex
  • Egypte - Le Caire
  • février 2006 à janvier 2007

• Analyze the differences between user Business and Programs
• Follow the transaction and its affect on system to get system errors
• Train users on the program and implement the program for each department
• Adjust the link between departments work on the system( in case of integrated one)
• Support the users to get their requests and bugs
• Try to solve bugs according to user errors
• Follow up the users Status and Satisfaction
• Install oracle database on clients server and link station with oracle database
• Install program and adjust it for starting
• Develop small procedure for updating bugs( oracle developer program 6i)
• Make new reports according to user need ( report builder)
• Make backup for database and insured to be work
• following up errors with software company

senior customer support à KASH Buiesness System
  • Egypte
  • janvier 1999 à janvier 2005

• Prepare schedule needed for implementation and Training and starting the program for clients
• Install oracle database on clients server and link station with oracle database
• Install program and adjust it for starting
• Train clients on the program and implement the program for each department
• Adjust the link between departments work on the system( in case of integrated one)
• Support the clients to get their requests and bugs
• Follow up the Client Status and Satisfaction
• Analyze the new request and the affection of it on the system
• Handle the jobs between developer departemnet and support department
• Testing the new development into system
• Tracing errors due the system
• Approve the quality of system ( interface, logic, simplicity….)
• Develop small procedure for updating bugs( oracle developer program 6i)
• Develop with visual basic program

Éducation

Baccalauréat, pure mathematic and computer sience
  • à ain shams university
  • août 1953

Diploma in computer science from ain shams university - fuculty of science

Specialties & Skills

Problem Solving
Customer Service
Project Support
Quality Assurance
Training
• Strong ability in solving arising problem

Langues

Anglais
Moyen

Formation et Diplômes

(Certificat)
Date de la formation:
January 2010
Valide jusqu'à:
April 2010
(Certificat)
Date de la formation:
January 2002
Valide jusqu'à:
February 2002
icdl (Certificat)
Date de la formation:
February 2009
Valide jusqu'à:
June 2009