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Nijina Nizar, front desk operator

Nijina Nizar

front desk operator·Alpha Heal Skin and Hair Clinic

Qatar

Bachelor's degree, bachelor's of Business Administration

Work experience

Total years of experience: 1 years, 0 months

front desk operator

January 2025 - December 2025

Alpha Heal Skin and Hair Clinic

Kerala, India

January 2025 - December 2025

Managed front desk operations by welcoming patients, scheduling appointments, handling phone calls, maintaining patient records, and coordinating with medical staff to ensure smooth clinic operations. Assisted patients with inquiries, billing, and follow-up appointments while providing excellent customer service. Successfully maintained an organized reception area, ensured efficient appointment management, and contributed to a positive patient experience through effective communication, professionalism, and prompt assistance.

Company industry:
Administration Support Services
Job role:
Customer Service and Call Center

Education

Mahatma Gandhi University (Kottayam)

May 2017

May 2017

Bachelor's degree, bachelor's of Business Administration

India

GPA (percentage): 80%

GPA (percentage): 80%

My project at Kerala Minerals and Metals Limited (KMML) Completed an organizational study at Kerala Minerals and Metals Limited as part of my BBA program, gaining practical knowledge of organizational structure, business operations, and management practices. Successfully prepared and presented a project report based on the study.

Skills

Customer Service
Expert
Customer Service
Expert
Receptionist
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Receptionist
Expert