Nikhil Awasthi

All are there in CV

• Handling 190 Branches of Uttar Pradesh.
• Handling CIT movement across the mapped branches of UP & MP.
• To ensure Proper cash dispensing branch wise with zero errors.
• Adjudication of Notes as per RBI norms & Rules.
• Handling document management of all CIT, CA/CP, Ex-Banker, Ex-
Serviceman and Security guard deployed at Currency Chest.
• Continuous follow up with branches for doing RCA on discrepancies
found at Currency Chest in their NSM processed cash. Highlighted the
problem to branches and explaining them the probable causes of such
discrepancy so that they can work on reducing such discrepancy.
• Resolution of Branch queries regarding Discrepancy, SR & Cash
remittance processes and adjudicated of mutilated notes and impound
fake note.
• Regular follow-up with G & D engineer. Which caused the high
productivity of all BPS.
• Handled FCRM-finacle service relationship management.
• Responsible for handling Servicing request such as CR and SR of
Privilege Banking Customer.
• Customer critical request (CR) & Customer Service request(SR).
• Processed all CR and SR within time and with Quality revert.