Senior Private Dinning Operations
Taj Dubai
مجموع سنوات الخبرة :9 years, 10 أشهر
Key Deliverables:
Having a great knowledge of menus, wine list, as well as about the hours of operation for all food and beverage outlets.
Handling telephone and accurately take guest orders with following standards, and make sure that it has been picked up and delivered to guest on time.
General knowledge of the rooms and room types, property and the organization.
Ensuring that all the set up for the operation is according to standards.
Responsible to verify all work schedules and follow proper documentation rules and policies and procedures.
Responsible for checking that all bars & kitchens are clean and all items are in their place.
Responsible for making sure all coolers that have food items are properly labeled and dated.
In the absence of Food & Beverage Manager, is responsible for supervising the shift.
Ensuring that the standards of proper service etiquette, professional service are applied throughout the guest’s dining experience.
Abides by laws, policies, and procedures pertaining to the service and sale of alcoholic beverages.
Promptly and professionally handles guest issues and communicates problems and concerns to Department Manager.
Responsible to send the Daily sales report and other related reports of department to the higher management.
Maintain a positive work environment by good behavior and communicating in a good manner with guest’s, co-workers and management.
Being hygienic.
Perform any other duties assigned by the superiors.
Key Deliverables:
Welcoming guests and greeting guests & make them feel comfortable.
Learning menu items and being able to describe it to the guests appropriately.
Taking beverage & food orders.
Delivering beverage & food to guests in timely manner.
Checking with guests to ensure that everything is going well.
Clearing dirty dishes from table.
Delivering guest’s bill and thanking them for dining with our restaurant.
Working with other servers as a team member.