Nikhil Jacob, Senior Quality Officer

Nikhil Jacob

Senior Quality Officer

BURJEEL HOSPITAL

Location
United Arab Emirates - Abu Dhabi
Education
Master's degree, Masters in Hospital Administration (M.H.A)
Experience
1 years, 3 Months

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Work Experience

Total years of experience :1 years, 3 Months

Senior Quality Officer at BURJEEL HOSPITAL
  • United Arab Emirates
  • My current job since March 2023

Handled collection of data, preparation of submission document, coordinating with stakeholders for Sheikh Khalifa Excellence Award Assessment.

Conduct hospital wide internal audits, covering JCI, DOH, FANR, SEHHI, ADPHC and OSHAD requirements.

Pilot testing, gap analysis, end user training and implementation of online occurrence variance reporting application.

Supervising OVR (Occurrence Variance Report) handling process - Ensure proper correction and Corrective actions are implemented in consultation with concerned HODs and risk analysis of OVR.

Handling Sentinel events - Notification to DOH, Coordinating Root cause analysis and final report preparation and submission to DOH.

Coordinating weekly OVR review meeting with the senior management team. o Organize hospital wide events & activities for Quality and Patient Safety Week. o Coordinate DOH audits and approval process for new services (Ranking audits, TASNEEF Vaccination audit, Audit for ER status, change of layout)

Policy preparation and updating based on changes in the JCI standards, DOH guidelines and other regulatory requirements. o Conduct department wise Risk evaluation and Risk assessment, initiate risk reduction initiatives and prepare risk register.

Conduct new joiner orientation & periodic hospital wide training on quality processes & IPSG (International Patient Safety Goals) to all clinical & non-clinical staffs.

JAWDA Quarterly KPI data collection & Validation.

Coordinating and Implementing Quality improvement projects. (PDCA and FMEA)

Participate in various hospital committees.

Education

Master's degree, Masters in Hospital Administration (M.H.A)
  • at Manipal Academy of Higher Education
  • January 2019