نيخيل Karanjgaonkar, Retail Operations Manager

نيخيل Karanjgaonkar

Retail Operations Manager

Landmark Group (Lifestyle)

البلد
الهند
الخبرات
1 years, 6 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :1 years, 6 أشهر

Retail Operations Manager في Landmark Group (Lifestyle)
  • الإمارات العربية المتحدة
  • يونيو 2023 إلى يوليو 2023

Format: Lifestyle & Fashion P&L responsibility of USD 200 million I was responsible for store operations across 110 stores spread across the Kingdom of Saudi Arabia & Levant countries (Egypt, Jordan, Lebanon & Iraq) Achievements  Grew the business by 300% YOY on back of customer centric promotions and improved UX.  Developed the Blueprint for roll out of Ecommerce operations in KSA  Planned and executed various sale promotions like Anniversary sale/Part Sale/EOSS/Beauty Fest sale  Improved Operational eficiencies by streamlining and rolling out various SOPs

Retail Operations Manager في Lifestyle, Landmark Group, Dubai
  • الإمارات العربية المتحدة
  • يونيو 2023 إلى يونيو 2023
Sr. Executive- Retail Operations في Zydus Cadila Healthcare
  • الهند
  • فبراير 2023 إلى مارس 2023

Format: Pharmacy Was part of the core team that rolled out India's first organized retail pharmacy chain stores that were ISO 9001:2000 accredited. Managed retail operations encompassing statutory compliances, purchase, store & warehouse operations, and achievement of budgetary targets Achievements:  Was actively involved in formulating the business strategy of the organization. Designed the QMS as part of ISO Quality Systems.  Set up the Retail Operations in Mumbai, which then facilitated the Top Management to expand operations in Pune and Ahmedabad.

Manager, Business Excellence في Aditya Birla Retail Ltd.
  • الهند
  • أكتوبر 2022 إلى فبراير 2023
Manager-Business Excellence في Aditya Birla Retail Ltd.
  • الهند
  • أكتوبر 2022 إلى فبراير 2023

Format: Supermarkets Reporting in to Regional Head - West, I played a pivotal role in identifying key success levers that are critical to Retail Operations & long term business sustainability. The role involved
•Lead the Business Excellence function. Interface with sales & merchandising, commercial, loss prevention & IT functions to enhance overall operational efectiveness & achieve sales growth
•Responsible for formulating SOPs, Compliance & Process audits for stores Conceptualization, planning & implementation of projects for streamlining store operations & enhancing customer experience
•Monitor Service Level Delivery & Process Adherence across functions like Supply Chain, IT, Marketing, B&M, HR, Finance, Admin. Achievements  Defined and rolled out the Standard Operating Procedures (SOP) across West, training store staf on its implantation.  Improved vital business metrics like Customer Satisfaction Index (CSAT) through staf training & better promotions communication & execution.  Risk mitigation by ensuring compliance & adherence to best practices in inventory management & Loss Prevention tools.

Specialties & Skills

Retail Systems
B2B eCommerce
Category Management
Retail Sectors
Analytics
ELECTRONICS
STRATEGIC PLANNING
PLANNING
MANAGEMENT
INVENTORY MANAGEMENT
OPERATIONS
BUSINESS EXCELLENCE
CONTENT MANAGEMENT
CUSTOMER EXPERIENCE

اللغات

الانجليزية
متمرّس