Nikhil Thankappan

Project Administrator at EFS Facilities Services Bahrain WLL

• Bahrain - Manama
• March 2018 to January 2023

- Managed Soft & Hard services for a global facility management company, spearheading
multiple prestigious projects.
- Acted as the central point of coordination for projects, handling FM operations, administration,
and client communication.
- Facilitated workflow by maintaining internal systems such as REALM, ARCHIBUS, JDE
Edwards, and SmartView.
- Managed FM Helpdesk, responding to job requests and ensuring timely issue resolution.
- Supported Facilities department in delivering consistent and efficient services, liaising with
third-party suppliers.
- Executed HR tasks using Oracle HR Connect and conducted health and safety induction
training.
- Proficient in various software tools including FMPRO and MS Office for documentation.