Finance Executive
Transmed
Total years of experience :4 years, 8 Months
• Supporting the Customer Business Development division by acting as an intermediary between Brand Team and Sales Team in order to receive and relinquish money for the initiative undertaken like promotions at supermarkets as per budgets allocated for each brand
• Enhanced customer service skills by acting as a primary contact for assigned Correspondent Network member firms for all transfer related issues
• Responsible for processing transfer requests in order to ensure all assets being received or relinquished are processed within the timelines allotted
• Enhanced time management skills by completing assigned tasks such as international wire payments, cheque requests and registered retirement savings plan contributions within cutoff time as per bank policy and following up to ensure outstanding items are processed
• Supported the Institutional Services Department by taking responsibility of tasks as delegated by the Account Managers and required by the team resulting in efficient completion of tasks
• Developed knowledge of standard practices to reduce risks associated with the collection of cards by customers by ensuring accuracy of criteria like customer ID, account number and signature
• Enhanced interpersonal skills through day-to-day interactions with the card support staff and customers by assisting them in the cards delivery process
• Developed customer service skills by marketing credit card benefits to 30 customers daily with 75% resulting in customer orders for benefits such as redeeming points for cash and optional two postponements per year
• Enhanced problem solving skills by utilizing excel sheets prepared by the bank to evaluate criteria for granting QAR 700, 000 ($200, 000 approx.) worth of loans daily
Intern at Masraf Al Rayan, Doha, Qatar an Islamic Bank focusing on corporate, retail and private banking
• Developed analytical skills by performing technical analysis for buying/selling of currencies resulting in an in-depth knowledge of informed trading and decision-making
• Examined financial statements of eight international construction companies to evaluate their financial stability for paying back loans
• Assisted the bank to act as an intermediary between exporters and importers by providing services such as letter of credit and letter of guarantee in compliance with the Shari'ah provisions to reduce financial risks