Nino Patafta

• Managed daily branch operations and customer relations within a rent-a-car
company operating under AC Jesenović Group, an authorized Volkswagen
Group dealership in Croatia.
• Supported sales-related activities and maintained strong client relationships
• Coordinated vehicle reception, preparation, insurance processes, and fleet
availability.
• Managing daily operations of the branch.
• Analyzing sales data and reporting.
• Conduct research and analysis on markets, competitors, and internal data to
support CEO initiatives
• Worked closely with management on business operations and process
improvements

• Communicated with customers to identify their needs and recommend
suitable car equipment and accessories
• Provided product information and guidance to support customer decision
making and satisfaction
• Coordinated logistical tasks related to the delivery and receipt of automotive
goods
• Organized and tracked incoming and outgoing items to ensure accurate and
timely handling

• Coordinated teams responsible for scooter charging and distribution
processes, ensuring efficiency and timeliness of operations.
• Monitored scooter usage and analyzed data collected via applications to
optimize operational processes.
• Led maintenance and servicing of equipment, guaranteeing high levels of
functionality and safety of scooters.
• In collaboration with teams from other European cities, I conducted market
and progress analyses to ensure all collegaues were fully informed about
current developments.

• Provided technical support and assistance to customers during the purchase
of electronic devices
• Advised customers on product features and specifications to support
informed buying decisions
• Assessed customer needs and usage preferences to recommend suitable
electronic products
• Guided customers in choosing devices that improved their overall user
experience and satisfaction

• Managed vehicle presentation and maintenance for photography and sales
readiness.
• Ensured all vehicles were thoroughly cleaned and met aesthetic standards for
client viewing.
• Coordinated with sales and photography teams to facilitate efficient vehicle
preparation.
• Maintained an organized parking system to optimize space usage and vehicle
accessibility.
• Monitored inventory to track the status and condition of each vehicle on the
lot.