nino suarez

Improve customer service experience, create engaged customers and facilitate organic growth.
Set a clear mission and deploy strategies focused to that mission.
Keep accurate record document and document customer service actions and discussion.
Maintain an orderly workflow according to priorities.
Develop service procedures, policies and standards.
Analyses statistic and compile accurate report.
Take ownership of customer’s issues and follow problems through to resolution.
Provide excellent customer service and promoting idea throughout the organization.
Keeping the department running in an efficient and profitable manner to increase customer satisfaction.
Coordinate and oversee all work of internal and external suppliers and maintenance service.
Scheduling and performing routine preventive maintenance n all appropriate equipment and tools.
Maintain the highest level of attention to the operational need of the shop.
Develop and implement and manage programs intended to control maintenance expenses.