Niroj Shrestha

Overall responsibility of warehouse: transferring the material from production, imported material to warehouse
Making daily schedule for delivery and entertaining the collection customer Arrangement of vehicle for delivery
Transferring and storing the material in the location from production and purchased
Handling of manpower
Run the shellfire report on monthly and segregate the expired material from the location and handover to QC for further rework
Taking care of return materials

Entertain customer and Handle customer’s remittance related matter.
Handling inward remittance received through swift message and credit to the concerned beneficiary’s account, inform the customer regarding remittance in case of need.
Collection of Travelers’ cheques deposited in our all branches by customer and send to Amex for realization.
Handling of demand drafts, traveler’s cheque, NRB’s cheque to branches as per requirement
Collection of demand draft issued by foreign nationals and send it to collection process and credit the customer‘s account after realization.
Settlement of traveler’s cheque sold by us.
Distribution of commission of remittance companies to different branches.
Make necessary enquiry to correspondent bank regarding remittance issues.
Assist to remittance departments of the bank and provide necessary information as needed.

Preparing of Balance of Payment (BOP) and send it to central bank of Nepal (Nepal Rastra Bank)
Preparing passport facilitating report to Nepal Rastra Bank
Transferring fund to different part of Nepal through Fax Transfer and Money

Attract potential customers by answering product and service questions; suggesting information about other products and services.
Open customer accounts by recording account information.
Maintain customer records by updating account information
Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Maintain financial accounts by processing customer adjustments.
Recommend potential products or services to management by collecting customer information and analyzing customer needs.
Prepare product or service reports by collecting and analyzing customer information.
Contribute to team effort by accomplishing related results as needed.

Compile settlement data and submits checks, drafts, and other items to clearinghouse association for exchange and settlement with other banks: Sorts items into bundles, lists items, and totals amounts, using adding machine or calculator
Post totals to clearinghouse settlement sheet.
Mail or delivers items to clearinghouse.
Accept items from clearinghouse that have been drawn on own bank and posts totals on settlement sheet.
Total debit and credit columns and computes net balance.
Submit sheet to clearinghouse for verification.
Maintain telephone contact with bank personnel and others to locate missing checks, correct errors, and reconcile differences in records
Entertain phone calls of the customers pertaining to cheques returned, clearing cheques cleared and collection.
Responsible for overall operation of the clearing Department