nirshad كاروفالي

NETWORK Support Engineer في AMC

• مصر
• يوليو 2014 إلى نوفمبر 2015

Giving support for

CANBANKRRB PROJECT في Wipro InfoTech

• الإمارات العربية المتحدة
• يونيو 2011 إلى أغسطس 2011

Give permanent Fix to the Desktop, Server, Laptops, Printer problems, basic LAN & server support issues.
Call Closure within Norms - Remote / On Site.
Installation & troubleshooting of critical applications & their usage guidelines.
Follow up for spare with coordinator and speed up for call closure.
Escalate the problem to the Technical Specialist, RTSG or TSG if not resolved.

IT Support Engineer في COMPANYNAME: INFOTIZ SOLUTION LLC

• الإمارات العربية المتحدة
• إلى

APRIL14 2014 - June23 2014
Main Job Tasks and Responsibilities:.
CCTV Installation and Configurations.
Hardware troubleshooting.
Installing and maintaining software’s.
Antivirus installation, maintenance
Asset management.
Printer maintenance, daily checklist preparation.
User id creations.
Monitoring antivirus console taking reports regularly. Resolving AV issues.
Performing preventive maintenance weekly.
Outlook configurations.
Configuring different network devices.

ASSOCIATE

• إلى