IT System Support Officer, Mercantile
PLC, 236
Total years of experience :1 years, 11 Months
• Supported users in their day to day of IT systems and infrastructure.
• Trained users in using hardware components and software components in computers
• Ensured to maintain asset inventory system.
• Installed and configured computer hardware operating systems and applications.
• Monitored and maintained computer systems and networks.
• Provided on call support for technical issues.
• Troubleshooted system and network problems, diagnosing and solving hardware or software faults.
• Replaced hardware parts as required.
• Provided support, including procedural documentation and relevant reports.