Operations Executive
ESSAR MANGEMENT SERVICES PVT LTD
Total years of experience :2 years, 8 Months
Proficiently utilized Microsoft Office Suite to create and edit documents, presentations, and spreadsheets, increasing office productivity by 25%.
Managed procurement of office supplies and liaised with vendors, ensuring the office was well-stocked whilst controlling costs and staying within budget.
Acted as the first point of contact for incoming communications, handling phone calls and emails professionally, and providing excellent customer service.
Assisted with the organization of company events, from small meetings to large corporate functions, enhancing the company's reputation for hosting seamless events.
Oversaw the timely and accurate processing of invoices and expenses.
Handled the billing procedures of Energy One's customer base with a focus on improving and maintaining billing accuracy.
My biggest achievement was reducing a company's billing errors by 20%, increasing customer satisfaction and saving valuable resources.