Facility Specialist
Oracle Financial Services Software Limited
Total years of experience :12 years, 3 Months
*Managed the front-office operations, housekeeping agency, customer relations and building/ campus maintenance work including HVAC, Generators, Electric Transformers & Panels
*Liaised with vendors & suppliers for procurement, inventory, supply orders and deliveries and coordinated with Engineering Staff for maintenance work
*Issued access cards, provided exit clearance to the employees and supervised customer & visitor arrangements
*Prepared annual budget for the entire department including CAPEX (Capital Expenditure) & OPEX (Operational Expenditure)
*Performed asset management for Capital Asset, Departmental asset along with IT System Disposal
Arranged appointments, meeting room bookings and greeted & assisted visitors & telephone callers
*Monitored the space utilization, productivity standards and scheduled staff in order to optimize manpower along with purchase orders, work orders and payments
*Laid down the service standards regarding cleanliness, amenities & maintenance in rooms and public areas and ensured strict adherence to these
*Obtained necessary authority for expenses and recorded the same in line with company policies
*Formulated weekly progress reports, submitted them and ensured that the data was accurate
*Ensured customer satisfaction by achieving delivery of service quality norms by interacting with clients, managing guests’ requests & resolving complaints
*Maintained safe & healthy work environment by following & enforcing standards & procedures and complying with legal regulations
Handled 'Concirerges Desk' at i-flex solutions ltd, through Club 11.
Provided all round services to employees
Handling of Front Office
* General Administration work
* Taken first level interviews for the candidates
* Arranging the Client Meetings
Handled Tally Installation through telephone
* Handled Tally related Problems
Maintaining sales reports
* Handling Sales
* Coordinating with dealers for the sales
* Organizing sales events
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