Nishal Rajan

Technical support

Service Technical support for Apple products, Lenovo, Dell, HP, Toshiba

Responsibilities include analysis, installation, maintenance and modification of storage area networks and computing system. Ensure the compatibility of the hardware and software of the system by determining it. Responsible for the evaluation and recommendation of the new hardware and software. Assist team in resolution of hardware, software and system issues. Analyze performance of the system and ensure the performance objective and availability of the requirements.• Solved technical issues and installed new programs and applications
• Analyzed problems and fixed them under the supervision of senior technician
• Replaced processors, motherboards, modems, pci devices, storage devices, drives and detected systems malfunctioning
• Attended training sessions and meetings
• Assisted senior technician in the set up of network connection
• Solving any problem related to LAN, Intranet and Internet
• Updating the team and management about the new technologies introduced in the market
• To perform maintenance of server's network ID's and security
• Solving the issues related to software corruption and ensure minimum data loss