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Nishant Pawar, BUSINESS ANALYST

Nishant Pawar

BUSINESS ANALYST·Tawazun Council

United Arab Emirates

Master's degree, Master of Business Administration

Work experience

Total years of experience: 20 years, 0 months

BUSINESS ANALYST

January 2020 - Present

Tawazun Council

Abu Dhabi, United Arab Emirates

January 2020 - Present

Led cross-functional teams to deliver 20+ software and infrastructure projects on time and within budget. Managed over 20M AED worth of projects. Streamline and automate business process workflows. Facilitate Workshops, UAT, and User Training, achieving client satisfaction. Conduct stakeholder meetings to enhance transparency and secure buy-in.
Company industry:
Military & Defense

Senior Business Analyst / Project Lead

January 2020 - Present

TAWAZUN ECONOMIC COUNCIL – ABU DHABI,

Abu Dhabi, United Arab Emirates

January 2020 - Present

Government digital transformation projects across defence and strategic entities.
• Led cross-functional teams across development, infrastructure, and business units to deliver 20+ enterprise
software and IT projects, improving operational efficiency by 30%.
• Managed a project portfolio valued at AED 25M+, ensuring on-time, on-budget delivery across complex
multi-vendor environments.
• Translated business requirements into solution designs and technical specifications, reducing development
effort and rework by 40%.
• Optimized project delivery frameworks and workflows, shortening project cycle times by 15% through
process re-engineering.
• Drove stakeholder engagement through executive presentations and governance forums, enabling faster
decision-making and sustained business alignment.
• Established robust UAT and quality assurance processes, achieving 98% user satisfaction across delivered
solutions.
• Developed enterprise-level documentation, dashboards, and reporting standards to improve delivery
visibility and knowledge continuity.
Company industry:
Aerospace
Job role:
Information Technology

Senior Business Analyst / Project Lead

November 2018 - November 2019

SECURETECH LLC

Abu Dhabi, United Arab Emirates

November 2018 - November 2019

Government digital transformation programs across defence and strategic entities.
• Led cross-functional teams across development, infrastructure, and business units to deliver 20+ enterprise
software and IT projects, improving operational efficiency by 30%.
• Managed a project portfolio valued at AED 25M+, ensuring on-time, on-budget delivery across complex
multi-vendor environments.
• Translated business requirements into solution designs and technical specifications, reducing development
effort and rework by 40%.
• Optimized project delivery frameworks and workflows, shortening project cycle times by 15% through
process re-engineering.
• Drove stakeholder engagement through executive presentations and governance forums, enabling faster
decision-making and sustained business alignment.
• Established robust UAT and quality assurance processes, achieving 98% user satisfaction across delivered
solutions.
• Developed enterprise-level documentation, dashboards, and reporting standards to improve delivery
visibility and knowledge continuity.
Company industry:
IT Services
Job role:
Information Technology

System Analyst

November 2018 - November 2019

SECURETECH LLC – ABU DHABI,

Abu Dhabi, United Arab Emirates

November 2018 - November 2019

• Led end-to-end requirements elicitation through stakeholder interviews, workshops, site visits, and analysis
of legacy systems for enterprise security and IT solutions.
• Developed comprehensive Functional and Non-Functional Specifications (SRS), ensuring clear alignment
between business needs and technical delivery.
• Designed system wireframes and user journeys to translate business workflows into intuitive digital solutions.
• Contributed to logical and physical architecture design for enterprise systems, supporting scalable and secure
solution delivery.
• Managed system documentation and supported change management processes to ensure successful
implementation and stakeholder value realization.
Company industry:
Computer Hardware & High-Tech Manufacture
Job role:
Information Technology

System Analyst / IT Manager

March 2015 - November 2018

CRM MIDDLE EAST

Dubai, United Arab Emirates

March 2015 - November 2018

• Led application architecture and solution design, overseeing project planning, code reviews, and technical
documentation across multiple enterprise systems.
• Improved operational efficiency through systems analysis and continuous process improvement, driving
enhancements to policies, procedures, and application performance.
• Directed modernization of legacy applications, including code refactoring, database upgrades, and system
migrations to improve scalability, reliability, and performance.
Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Information Technology

System Analyst

September 2008 - March 2015

SONY MIDDLE EAST & AFRICA FZE

Dubai, United Arab Emirates

September 2008 - March 2015

• Led solution architecture and enterprise application design, defining system components, integrations, and
technology standards across business platforms.
• Captured and managed functional and non-functional requirements, producing technical specifications and
interface designs aligned with business strategy.
• Provided technical leadership on complex projects, including architecture reviews, estimations, and delivery
governance.
• Designed business workflows, process models, and use cases to support large-scale digital and operational
initiatives.
• Led modernization of enterprise systems, including migration from legacy platforms to scalable .NET-based
architectures.
• Delivered multiple enterprise applications including e-commerce portals, digital messaging platforms, and
integrated payment solutions.
Company industry:
Marketing
Job role:
Information Technology

Software Engineer

June 2006 - August 2008

EXIION INFOTECH PVT. LTD.

Mumbai, India

June 2006 - August 2008

• Developed and maintained enterprise web applications using Microsoft technology stack.
• Supported system design, database development, and integration of third-party services.
• Contributed to early-stage architecture design and application performance optimization.
Company industry:
IT Services
Job role:
Information Technology

Education

Murdoch University

January 2013

January 2013

Master's degree, Master of Business Administration

United Arab Emirates

Murdoch University

January 2013

January 2013

Master's degree, Business Administration

United Arab Emirates

Murdoch University

January 2013

January 2013

Master's degree, Business Administration

United Arab Emirates

GCOE

January 2006

January 2006

Bachelor's degree, Information Technology

India

NUTAN MARATHA COLLEGE

May 1999

May 1999

High school or equivalent, High School Diploma

India

NMU University

January 1999

January 1999

Bachelor's degree, Bachelor of Engineering in IT

India

Skills

Six Sigma

Expert

Business Analysis

Expert

Scrum

Expert

Data Analysis

Expert

Business Intelligence

Expert

BUSINESS PROCESS

Expert

OPERATIONS

Expert

PLANNING

Expert

CODE REVIEW

Expert

CONSULTING

Expert

PROJECT PLANNING

Expert

BUSINESS REQUIREMENTS

Expert

DATABASE DEVELOPMENT

Expert

FRONT OFFICE

Expert

CUSTOMER RELATIONSHIP MANAGEMENT

Expert

Blockchain

Beginner

Application Development

Expert

BUSINESS INTELLIGENCE

Expert

Data warehousing

Intermediate

Requirement Analysis

Expert

Business Requirement Analysis

Expert

System Requirement Specification

Expert

Data Modeling

Expert

Agile Scrum

Expert

Application Architecture

Expert

User Stories

Expert

Project Management

Intermediate

ASP.net

Expert

SQL Server

Expert

Business Analyst

Intermediate

Power BI

Expert

Six Sigma

Intermediate

COMPLEX PROBLEM SOLVING

Intermediate

COST CONTAINMENT

Intermediate

DIGITAL TRANSFORMATION

Intermediate

ENTERPRISE APPLICATION SOFTWARE

Intermediate

ENTERPRISE RESOURCE PLANNING

Intermediate

INFORMATION TECHNOLOGY

Intermediate

IT INFRASTRUCTURE

Intermediate

PHYSICAL SECURITY

Intermediate

Business Analysis

Expert

Scrum

Expert

Data Analysis

Expert

AMAZON WEB SERVICES

Intermediate

DATA CENTERS

Intermediate

Languages

English

Expert

Training and Certifications

Certifications
Program Management Professional (PgMP®)
Lean Six Sigma White Belt
Certified Logistics & Supply Chain Management Professional
Building Data Science Solutions
No-Code AI & Machine Learning
ISO 27001 Lead Auditor
Project Management Professional (PMP®)
Program Management Professional (PgMP®)
Lean Six Sigma White Belt
Certified Logistics & Supply Chain Management Professional
Building Data Science Solutions
No-Code AI & Machine Learning
ISO 27001 Lead Auditor
Project Management Professional (PMP®)
Certified Logistics and Supply Chain Management Professional
Oct 2020
Certified Lean Six Sigma White Belt
Certified Agile Scrum
Jul 2019

Hobbies and interests

Technology