Maintainence Technical Officer
Serco Dubai Metro
Total years of experience :14 years, 0 Months
• Extensive experience on Maintenance Management System (MMS): - IBM Maximo.
• Handling primarily the low-voltage Preventive and Corrective Maintenance works.
• To generate Service Requests for both Preventive and Corrective Maintenance by coordinating with the Fault Management System personnel.
• To update the Daily Accomplishment Report (DAR) of preventive and corrective fault rectification and to route the same as per the status.
• To ensure the closing of all the open work orders and to generate the report of the same by the month end.
• Frequently visit the work site and assist the Engineers in the Work Inspection.
• Generating Desktop Requisitions for the Material Issuance.
• To get the required materials to the LV, FPS and SLA team.
• Coordinate with the logistics team so as to facilitate the constant progress of the works in the station.
• To report the unavailability of the out-of-stock materials to the stores and to raise the Procurement Requisition Form.
• Facilitates the Technical Inspection of the procured materials.
• Coordinate with the Stores for the repair of the repairable material and get the constant updates of the same.
• To conduct the Competence Management System (CMS) of the personnel periodically.
• To maintain the CMS files of every personnel.
• To generate the report of CMS by updating and to communicate the same to the concerned personnel.
• Coordinate with the Line Managers, Engineers and Technicians.
• Performed installations, maintenance and repairs of mechanical equipment in accordance with company rules and standard.
• Undertook the maintenance of cooling system of the 10-roll of the Casting Machines in Continuse Casting Department (CCD).
• Ensure appropriate installation of the machines in CCD.
• Equipment and Machinery testing after installation.
• Development of works by ensuring adherence to scheduled timeline.
• Reporting the progress of the work to the clients.
• Develop preventive maintenance programs to avoid any shut-downs.
• Assisted in setting-up production facility, equipment and materials for new projects.
• Procuring various spares required to complete the job.
• Giving safety training to the new joinees.
• Scheduling the labors for work in rotational shifts.
• Evaluate employee performance and providing appropriate feedback.
• Other office administration works.
• Keep the record of daily attendance of the employees.
• Collecting the leave application of the employees in case of any absence.
• Managing housekeeping activities.
• Coordinating between staff and operating units in resolving day-to-day administrative and operational problems.
• Scheduling and coordinating meetings, interviews, events and other similar activities.
• Conducting exit interviews and reporting the same to the higher authority.
• Sending out and receiving mail and packages.
• Coordinate travel arrangements.
• Corporate Trainings.
• Maintaining day-to-day organizational activities.
• To act as communication bridge between the customers and the company.
• To allot the job to the mechanic according to their availability.
• Assist the customer to get their services done with-in the given time limit.
• To follow-up the customers for the completion of the delivery.
• To coordinate with the various department for seamless service delivery.
• To communicate with the company for handling technical formalities.
• To attend breakdown situation at any time of the day and take necessary steps to make sure that the vehicle reaches the service centre.
• Handling the accidental cases and coordinate with the insurance department to get the job done.
• To promote and market various value-added services to the customers.
• To handle VIP services.
Done my MBA with the specialization of Marking and HR.
Completed my engineering in Mechanical stream in 2006.