Nitesh KC, IT Officer

Nitesh KC

IT Officer

Tiger Mountain Pvt. Ltd.

Lieu
Népal
Expérience
18 years, 11 Mois

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Expériences professionnelles

Total des années d'expérience :18 years, 11 Mois

IT Officer à Tiger Mountain Pvt. Ltd.
  • Népal
  • Je travaille ici depuis juin 2005

• installing and configuring computer hardware operating systems and applications;
• monitoring and maintaining computer systems and networks;
• talking staff/clients through a series of actions, either face to face or over the telephone;
• troubleshooting system and network problems and diagnosing and solving hardware/software faults;
• replacing parts as required;
• providing support, including procedural documentation;
• following diagrams and written instructions to repair a fault or set up a system;
• supporting the roll-out of new applications;
• setting up new users’ accounts and profiles and dealing with password issues;
• responding within agreed time limits to call-outs;
• working continuously on a task until completion (or referral to third parties, if appropriate);
• prioritising and managing many open cases at one time;
• rapidly establishing a good working relationship with customers and other professionals (e.g., software developers);
• testing and evaluating new technology;
• conducting electrical safety checks on computer equipment.

Specialties & Skills

Troubleshooting
Hardware
Electrical Safety
Testing
Computer Hardware and Networking

Langues

Anglais
Expert
Hindi
Moyen