Customer Service Agent
Qatar Airways
مجموع سنوات الخبرة :8 years, 4 أشهر
Inbound calls
New & Existing Bookings
Customer Queries Handling
Information
Upgrade Reservations
AHT
Company Policy Adherence
Pax Call Data Management
Forex exchange Consultant
Western union & Bank transfers
Fast paced environment
Stock management
cash handling
Customer queries
Opening/Closing Process
AML Trained every year
Company Policies Adherence
Forex exchange Consultant
Western union & Bank transfers
Fast paced environment
Stock management
cash handling
Customer queries
Opening/Closing Process
AML Trained every year
Company Policies Adherence
Passenger assistant
check in
Baggage makeup Area
Ramp support
CAD
Boarding gate
Boarding pass checking
all the allocation handling as allocated in the roster