Technical consultant
Elitser Technologies LLC
مجموع سنوات الخبرة :11 years, 11 أشهر
• Implement projects for the ManageEngine AD360, ensuring successful delivery within agreed Ɵmelines and scope.
• Perform detailed needs analysis to idenƟfy the specific requirements of our organizaƟon.
• Configure the AD360 suite to align with our business processes and objecƟves.
• Design and implement strategies for AcƟve Directory management, security, reporƟng, and audiƟng. Set up automaƟon rules and policies for user provisioning, deprovisioning, and password management.
• Integrate AD360 with other systems and tools in our environment.
• Ensure high availability and disaster recovery setup for the AD360 suite.
• Provide guidance and training to end-users and support staf.
• Troubleshoot and resolve any technical issues that may arise during implementaƟon.
• Document the implementaƟon process and maintain comprehensive records
• Proficient in managing and configuring Windows servers including Windows 2008 R2/2012 R2/2016/2019/2022.
• Experienced in installing and managing AcƟve Directory Domain Services, DNS, DHCP, File/Printer Server, WSUS, SCCM and SQL server.
• Installed, configured, and maintained anƟvirus servers and soŌware to ensure comprehensive network security, including regular updates, scans, and threat assessments for protecƟon against malware and viruses.
• Skilled in configuring failover clusters for high availability and windows clustering.
• Provided MicrosoŌ Ofice 365 Admin support, managed and configured Hyper-V systems, and handled support for anƟ-virus centralizaƟon soluƟons and backup management.
• Maintained mulƟple websites from diferent website providers.
• Created and managed idenƟƟes for Azure resources, AcƟve Directory, and local systems while providing authenƟcaƟon and authorizaƟon.
• Managed Sophos firewall in high availability mode, created and managed user profiles, and provided troubleshooƟng for operaƟng systems and network equipment.
• Installed and configured NAS storage server and managed and scheduled backups.
• Installed and configured NVR and cameras/CCTV systems and coordinated with vendor IT team for end-user problems.
• Maintained EPABX console and provided support to end-users.
• Achieved complete operaƟonal stability and increased server security by implemenƟng the latest security patches and anƟvirus programs.
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• Demonstrated proficiency in managing mulƟple AcƟve Directory domains and creaƟng/managing user profiles.
• Managed over 4000 Windows client workstaƟons and provided troubleshooƟng for operaƟng systems and hardware/soŌware soluƟons.
• Troubleshot third-party soŌware installaƟons on operaƟng systems.
• Configured and maintained BCP operaƟons for opƟmal business conƟnuity.
• Provided support for client system anƟ-virus centralizaƟon soluƟons.
• Managed hardware vendor support to ensure smooth operaƟons.
• Installed and configured operaƟng systems, hardware devices, and drivers.
• Provided end-user support for installaƟon and maintenance of soŌware.