Technical Support Engineer
HCL INFOSYSTEMS MEA
Total years of experience :18 years, 11 Months
Configuration of different Roles and features in Windows 2008 Server (ADS, File Server, DNS and DHCP Server Configuration, Active Directory Sites Configuration & Management
Active Directory User Creation and permissions, Installation and Configuration of Systems Management Server 2003, Installation and Configuration of different PC and Server Clones, Daily Backups, Trouble shooting of network issues related to connectivity in Branches and Other departments, Creating and maintaining security checklist and Policies for PC
Preparation of Different Images for PC right from the installation of the OS, the software required for different departments, Antivirus: McAfee, Office and Windows updates and the required security settings. Updating images with required updates frequently
Updating images with required updates frequently, Installation and troubleshooting of Banking Applications include: Swift and Side-Ofac, Business Objects, Banksys, Globus, Mosaic, Debt Manager, Symposium, Flex cube, Oracle Sales Analyzer, Lotus Notes and Oracle.
Installation and Configuration of desktop computers.