IT Engineer
CASSELLS
Total years of experience :5 years, 7 Months
BY INTER GRAND HOTELS -DUBAI
Dubai
Coordinate planning, design, operations, maintenance, and resource allocation of telecommunications
activities, including client/server support and strategic and tactical planning.
Installation, Administration and maintenance of Windows 2003, 2008R2 Server and Implementing Group
Policies & Managing Users in Windows 2008, Managing of exchange online plan 1 using outlook 2016 and office
365, Administration and maintenance of Firewall Sonic Wall TZ400, Provide assistance with all the Fronted and
backed applications of Hotel.
Handling telephone systems and PABX (Siemens PABX Hipath 4000), Monitoring the CCTV and review the
incidents and reporting to the concern departments, Managing HSIA billing system for entire Hotel and give
support for WiFi and router, Managing Attendance system VMid-east (Creating new user, updating).
Training & supporting ERP software Prologic (WISH.NET)
Installing, training & supporting POS systems (Touche)
Support the F&B department related to POS machine errors and system configuration.
Ensure the security of the network using antivirus and anti-malware (ESET and malware bytes)
Creating cashier ID and password for Restaurant POS machine users. Handling the CISA & Miwa electronic Locks
for the Guest Rooms and configuring the room numbers.
courses: & TRAINING Cisco Certified Network Associate (CCNA) Trained - IPSR India Java training and test conducted by Spoken Tutorial Project