NITHINKUMAR K H

• Acting Branch Supervisor, Mussafah Aljimi Branch.
• Deliver high-quality customer service and handle inquiries efficiently.
• Process remittances, currency exchange, telex, and electronic transfers
with accuracy.
• Resolve customer complaints and address transaction and rate inquiries.
• Prepare end-of-day cash reports and ensure accurate reconciliation.
• Promote branch services to increase customer engagement and sales.
• Submit daily and weekly sales reports to management.
• Assist with branch marketing and sales activities during off-peak hours.

• Provided financial services by verifying customer documents and credit.
• Collected EMI payments promptly and maintained accurate records.
• Achieved monthly sales targets and promoted third-party products and
gold loan services.
• Resolved customer issues and ensured compliance with company
policies.
• Conducted credit checks and guided customers on loan products and
repayment options.

• Performed preventive maintenance and fabrication of tools, dies, and
molds.
• Conducted surface grinding operations to meet precision standards.
• Monitored quality control and coordinated with the production team to
meet schedules.