Nitin Kumar Singh

• Assisted clients with implementation and support for three months in Dubai.
• Facilitated smooth transition to Business Central for a key client.
• Supported full-cycle ERP implementations, including requirement gathering and
process validation.
• Provided training during UAT and post-implementation support to users.
• Aided in finance tasks including accounts receivable and payable, as well as bank
reconciliation.
• Gained understanding of sales and purchase cycles, inventory control, and project
management modules.
• Learned basic manufacturing processes including BOM and routing to assist
clients.
• Configured system settings such as posting groups and approval workflows.
• Created training documents and conducted workshops for end-users.
• Delivered ongoing support to enhance user adoption and efficiency.
• Shopify Integration with Dynamics365 Business Central

• Established rapport with customers to identify current and future service
requirements.
• Supported order fulfilment processes including inventory receiving and storage,
order processing, picking, packing, and shipping.
• Assisted in overseeing warehouse operations by ensuring quality control, efficient
packing, and inventory management.
• Handled international purchasing from luxury brands.
• Coordinated warehouse and delivery logistics to improve order speed and service
quality while reducing expenses.
• Maintained accurate records of production and inventory data.
• Managed production schedules to ensure timely delivery of goods.
• Developed quality control systems to uphold product standards.
• Identified efficient processes to enhance productivity and reduce costs.
• Monitored store operations to achieve sales targets through collaboration with
channel partners and interior designers.

• Maintain customer experience through team member interaction and store
presentation.
• Represent the company in areas of public relations, such as INDIA STORY,
Housefull events, etc.
• Support the opening of new and refitted stores by ensuring merchandising,
stocking, and preparation are ready for the set opening date.
• In the e-commerce retail industry with five years experience working with
leading e-commerce giants Amazon, Myntra, Aza, The House of Things, Jaypore,
and company websites.
• Manage eCommerce logistics, especially B2B (Luxury Home Décor Accessories),
in warehouse and delivery in order to develop strategies to improve speed of
order and service quality, and to reduce costs.
• Develop and maintain periodic reports and KPIs.