WORKSHOP MANAGER
KAMAL MUSTAFA SULTAN COMPANY (KMS) KUWAIT
Total years of experience :10 years, 6 Months
WITH AMERICAN ARMY.
DUTIES & RESPONSIBILITIES
• Regular inspection of all equipment's and vehicles for proper working and taking preventive maintenance.
• Diagnose breakdown problems.
• Recommend purchasing of proper equipment and material to ensure maximum eficiency.
• Carry out routine maintenance work and respond to equipment faults.
• Deal with unplanned problems, emergencies and repairs.
• Carryout quality inspection on jobs.
• Arranging vacation plan for the employees.
• Maintaining proper records on purchase of parts, periodic services and other works done through ERP SYSTEM.
• Checking and renewing service contracts and utilizing the available contract facilities.
• Clearing accident damages through the insurance coverage itself.
• Conducting tool box meeting for mechanics.
• Maintains proper house keeping in the entire workshop premises.
• -----------------------------------------------------------------------------------------------------
• WORKED WITH AL SAYER GROUP (BTC) KUWAIT AS
MAINTENANCE ENGINEER -HEAVY EQUIPMENT SERVICE, FROM NOVEMBER 2018 TO SEPTEMBER 2020
DUTIES & RESPONSIBILITIES
• Monitor staf performance, work flow and prepare daily and monthly reports.
• Review and approve service contract for the vehicles and equipment's.
• Review and approve quotations, invoices, warranty approvals and verify cash invoices.
• Coordinate with parts department for the availability of parts for servicing machineries.
• Ensure recovery of warranty claims from the principals.
• Worked for Kuwait Fire Department vehicles with EMPL and Magirus fire fighting system.
• Provide technical and warranty support as dealer to the direct customers.
• Conduct inventory of tools and equipment's.
• Coordinate with principals for training of technical staf and provide administrative support for training.
• Attend to customer complaints and ensure customer service.
• Ensure the service quality standards and promotional plans are understood and implemented at all levels to give optimum level of impact.
• Recommend purchasing of proper equipment and material to ensure maximum eficiency.
• Ensure constant updating and maintaining proper service records.
• Ensure full adherence of service workshop operations to the principals and companies policies and standards.
• ---------------------------------------------------------------------------------------------- WORKED WITH SBC GENERAL TRADING AND CONTRACTING CO. W.L.L AS A MECHANICAL
on K.O.C & KNPC project (VEHICLE AND
EQUIPMENT MAINTENANCE) from
VVHSS, Thamarakulam 70%
VVHSS, Thamarakulam 70%