مجموع سنوات الخبرة :11 years, 5 أشهر
HIGLIGHTS
•Heading sales and marketing in Dubai and India.
•Developing and implementing company’s internal and external marketing initiatives.
•Strategic planning for various segments in India.
•Review and present competitive analyses, quantitative, and qualitative data and develop plans to counter competitors.
•Taking participation in International conferences, trade shows and other marketing related events.
•Developing and managing marketing annual budget.
•Formulate long-term innovation plans and work effectively with R&D to develop and drive innovative new products now in the pipeline and future new programs.
•Assure effective and timely communication and coordination with International Division marketing resources.
HIGLIGHTS
•Managed sales & marketing operations thereby achieving increased sales/maximized profit in the assigned territory for the smooth flow of operations.
•Implemented sales strategies devised by marketing department/monitoring performance.
•Actively involved in providing valuable inputs & new features addition for fine tuning the selling and the marketing strategies.
•Led the entire Gamut of sales and Marketing and also profit center management.
•Involved in setting up the entire system for the smooth sales and marketing operations.
•Mapping the new alliances for the organization growth.
•Stream lining the process for the company’s Policies and procedures.
•Initiated few schemes to generate the more business.
Pivotal in forecasting monthly sales targets and executing them in a given time frame and managing sales and marketing operations thereby maximizing profit in assigned territory.
•Instrumental in increasing and augmenting branch business in Q3 and Q4 of the financial year
Led a team of 10 Executives involved in inbound / outbound calls in customer service domain.
•Interacted with overseas client & documented the daily team progress and improvements.
•Collected Data and Statistics to identify trends in Call handling. (E.g. SPH of the team, Number of right party contact, Average call handling time etc).
•Actively involved in accounts handling of the Campaign (E.g. Total number of approved sales per week, number of kickbacks in a week etc).
-Sep’10