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Nitish Shaw, Senior Technical Consultant

Nitish Shaw

Senior Technical Consultant·Quintica

United Arab Emirates

Bachelor's degree, Computer Application

Work experience

Total years of experience: 13 years, 2 months

Senior Technical Consultant

August 2024 - Present

Quintica

Abu Dhabi, United Arab Emirates

August 2024 - Present

• End-to-End Workflow Automation: Designed, developed, and optimized custom Security
Incident Response (SIR) workflows using Flow Designer and Script Includes, cutting
manual incident triage time and enforcing consistent, automated standard operating
procedures (SOPs).
Company industry:
IT Services

Sr. Software Engineer

June 2020 - August 2024

mPHATEK Systems

Pune, India •Remote

June 2020 - August 2024

• Automated Joiner/Leaver processes and RITM variable capturing via Scheduled Jobs.
Company industry:
IT Services

Sr. Solution Engineer

February 2017 - May 2020

Tech Mahindra

Pune, India •Hybrid

February 2017 - May 2020

• Automated complex task creations and approvals through advanced Workflows.
Company industry:
IT Services

Project Engineer

March 2013 - December 2016

Wipro Technologies

Pune, India •Hybrid

March 2013 - December 2016

• Created Service Catalog items, workflows, and catalog client scripts.
Company industry:
IT Services

Education

The Heritage Academy (WBUT)

June 2012

June 2012

Bachelor's degree, Computer Application

India

Skills

CONFIGURATION MANAGEMENT DATABASES
Intermediate
CONFIGURATION MANAGEMENT DATABASES
Intermediate
CONSULTING
Intermediate
CONSULTING
Intermediate
AWS SERVERLESS
Intermediate
AWS SERVERLESS
Intermediate
BUSINESS RULES ENGINES
Intermediate
BUSINESS RULES ENGINES
Intermediate
DATA MIGRATION
Intermediate
DATA MIGRATION
Intermediate
FINITE STATE MACHINE
Intermediate
FINITE STATE MACHINE
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
IT SERVICE MANAGEMENT
Intermediate
IT SERVICE MANAGEMENT
Intermediate
SERVICE CATALOG
Intermediate
SERVICE CATALOG
Intermediate
SERVICENOW
Intermediate
SERVICENOW
Intermediate

Training and Certifications

Certifications
PGDITM: SCDL
V3 Foundation Certified.
CIS.DF
CIS - ITSM
ServiceNow Certified: System Administrator (CSA)