Sales Manager Middle East
Oberthur Technologies
Total years of experience :23 years, 7 Months
Managing the relationship with operators in the Middle East region including groups like: Etisalat, Du, Ooredoo (QTel), Zain, STC, Vodafone, MTN and other players on the Telecom scene.
Ensured delivery of all financial targets including revenue, connections for voice and data, market share, net margin contribution and customer satisfaction;
Traveled extensively inside Romania in different regions where Vodafone had less than 40% market share on business customers in order to bring new business to our portfolio;
Sold company products and services to existing customers by proactively promoting new products and services. Renewed the existing contracts and grow the profitability of own database
in order to meet and exceed sales targets.
Promoted company products and services, sold further services to existing customers in the business market, by using creative sales strategies and by providing a consistent customer experience based on trust, value and partnership.
Led a team of 7 people to handle the customer complaints and internal escalations within 1 hour from receipt.
Telesales activity, selling educational products to customers in USA & Canada.