Senior Sales Administrator
First Point Group Ltd.
Total years of experience :17 years, 7 Months
Creating Contract Schedules for hired Telecommunications Engineers
- Creating Salary Certificates, Employment Certificates, NOC for Contractors
- Responsible for Engineer's / New Employee medical for visa application and Emirates ID application
- Responsible for completing and recording of Contractor's documents upon selection
- Does the handover process of new and extended contractor's documents to our main office in UK
- Administration and Filing duties
- Recording, checking of requesting Purchase Orders to and from our Clients
- Responsible for sending Weekly reports to our main office in UK regarding new, extended and finishing contracts
- Responsible for recording and sending daily call stats of account executives and account managers
ABELA & CO. ( Bean There Café’) -Coffee Shop, Sharjah Women’s College, Sharjah, UAE
STORE SUPERVISOR
Responsible for Staff Scheduling and Positioning.
Responsible for staff and store strict compliance to Hygiene.
Responsible for Controlling the Manpower and all Cost of the Store.
Responsible for staff training and motivation.
Responsible for answering compliments and complaints.
Responsible for filing and administration duties.
Responsible for Hiring and Selection Processes
Responsible for Crew Training Processes
Responsible for answering Customer Complements and Complaints
Giving quality food, service and cleanliness at all times
as Store Marketing Specialist - Responsible for Store Marketing Plans (New Promos)
Assuring that the café gives quality food, service and cleanliness at all times.
Responsible for scheduling and positioning of the staff
Responsible for staff operational and standards training
Responsible for filing Legal, Store and Hygiene files of the staff and the store perse.
Opened and supervised the following stores:
• Sandella’s Al Ghazal, Diyafah road, Dubai
• Sandella’s Al Fardan, Sharjah, UAE
• Sandella’s Springs Village, Dubai, UAE
• Sandella’s Umm Al Quwain, UAE
• Sandella’s Baker Hughes, Jebel Ali, UAE
• Sandella’s Procter and Gamble, Jebel Ali, UAE
• Sandella’s Sharjah Women’s College, UAE
• Sandella’s Dubai Womens College, UAE
• Sandella’s Zayed University, Dubai, UAE
• Sandella’s American University in Dubai, UAE
• Bean There Café, Sharjah Women’s College, UAE
SERVICE QUALITY MANAGER
Responsible for Hiring and Selection Processes
Responsible for Crew Training Processes
Responsible for answering Customer Complements and Complaints
Giving quality food, service and cleanliness at all times
as Store Marketing Specialist - Responsible for Store Marketing Plans (New Promos)
- Party Packages (outside the store)
2005-2006
Makes the customer interested by describing and explaining the benefits of a certain service/product.
Answering and giving feedback to the customers’ questions and queries.
Reaching potential and keeping the existing customers.
Representing the company in a positive light at all times.