Computer Engineer
Emirates Computers
Total years of experience :9 years, 5 Months
Reporting directly to the Head of Airport Immigration and IT Manager.
Perform installation support for all IT products.
Manage server upon request from head office.
Makes routine check-ups for PC based systems updates and preventive maintenance.
Cooperates with Management in service implementation / delivery and problem escalation. Coordinated with the vendors.
Provided necessary training and support to the users at the Airport Immigration.
Responsible for all the devices which comes under Abu Dhabi Airport Immigration.
Coordinates with necessary department about performance & database.
Responded to queries and assisted in resolving routine problems (24/7).
Supported users on hardware/operating software related issues. Provided recommendations related to hardware, software, network and peripherals.
Installation and support for biometric systems (IRIS and Finger).
Installation and support for E-Gate at airport.
Installation and support for Passport Reader
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courses: Microsoft Certified Solutions Expert [MCSE] 2012 – Server Infrastructure (Windows Server 2012) Computer Service Technician (CST) - CST certified by Electronics Technicians Association (ETA) Cisco Certified Network Associate -Switching and Routing (course completed) Microsoft Transcript Sharing Code: URL : https://mcp.microsoft.com/Anonymous//Transcript/Validate Transcript ID : 1136377 Access Code : MCSE2012