Nizamuddin FAZILUDDIN

• Lead a global team for end-to-end service delivery of Control-M solutions, focusing
on automation via Control-M APIs and Python.
• Collaborate with observability teams to establish robust application monitoring,
enhancing service reliability and performance.
• Ensure compliance with system vulnerabilities and lead team evaluations during
annual reviews, reinforcing accountability and performance.
• Act as a situation manager during critical incidents, driving resolution efforts and
maintaining service continuity.
• Managed the seamless onboarding of new customers and feature rollouts, ensuring
service excellence and adherence to SLAs.
• Conducted training sessions on Control-M APIs, empowering application teams to
leverage automation for improved service delivery.
• Acted as the primary point of contact for stakeholder management, fostering strong
client relationships to support business goals.
• Worked on DC migration project, building and migrating Control-M in the new DC.
• Led migration of 100, 000+ jobs during data center transition
• Administer Control-M/Servers and EM environments; manage agent lifecycle.
• Drive service improvements, workload archiving, and calendar maintenance.

• SPOC for client; managed team of 7 in Control-M operations.
• Oversaw installation, upgrades, troubleshooting.

• Led scheduling team; implemented jobs across Unix, SAP, Windows, Oracle.
• Coordinated with BMC support for troubleshooting and upgrades.

• Monitored batch flows(Mainframe/Distributed), AS400 Servers, resolved abends,
managed Control-M agents.
• Supported IPL weekends, rebooting servers and ensuring timely online availability.
• Delivered daily/weekly/monthly reports and participated in RCA calls.