Business Development Manager
Infosysta
Total des années d'expérience :19 years, 3 Mois
-Provide Managed Services on top of Atlassian products (JIRA, Confluence, JIRA Service Desk,
Bamboo, HipChat, BitBucket …) in GCC region offering ways to reduce the cost, complexity and
risk of organization’s investment
- Help corporations, governmental, and telecom companies to implement large scale ALM, Agile
Project Management, Tracking systems, Service Desk, Content Management, Task
Management, Demand Management and more … etc.
- Develop a successful account management leading to new software and solutions sales orders
to support the GCC region in the targeted vertical markets
- Manage relationships with key decision-makers within assigned & target accounts to ensure
development of long-term business partnerships
- Coordinate with technical and business analysis to engineer custom made solutions and
workflows
• Selling HRMS/HRIS application, Heading up their expansion in new markets as well as continued expansion among existing clients
• Build market position by locating, developing, defining, negotiating, and closing business relationships
• Identify trendsetter ideas by researching industry and related events, publications, and announcements; tracking individual contributors and their accomplishments
• Screen potential business deals by analyzing market strategies, deal requirements, potential, and financials
• Develop negotiating strategies and positions by studying integration of new venture with company strategies and operations; examining risks and potentials; estimating partners' needs and goals
• Coordinate with the implementation team to ensure appropriate hand over of the client and commitment to promised deliverable
• Ensure that data is accurately entered and managed within the company’s CRM
• Responsible for heading up their expansion in new markets and among existing clients
• Assisted in the development of the annual Sales and Marketing plan, advising on realistic forecasts for product and territory based on historical data, market trends, and competitive activity.
• Managed the Human Resources Management System sales administration function, operational Performance reporting, and advising senior management on maximizing business relationships
• Identify potential customers in the sale zone and develop a sales plan to reach them
• Responsible for managing the sales team, meeting agreed targets, and promoting the organization’s presence throughout the Middle East
• Assist in the development of the annual Marketing plan, advising on realistic forecasts for product and territory based on historical data, market trends, and competitive activity
• Consult businesses upon formation of HR Departments the needed start up modules and provide Human Resources Management System solutions
• Manage and maintain a pipeline and ensure all sales administration is up to date using the CRM software
• Responsible for monitoring the performance of the sales team by establishing a system of reports and communications involving sales reports, cyclical sales meetings, sales newsletters and electronic bulletins
• Direct all operational aspects including distribution operations, customer service, human resources, administration and sales
• Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
• Manage change to provide superior level of customers’ service Satisfaction
• Promote product sale through Communicating at the level required
• Create a network to improve the presence and reputation of the branch and company
• Grow the revenue through penetrating new market places
• Deal with disruptions due to operational needs, team members, customers, or suppliers’ related situations
• Provide leadership to the cabin crew team
• Create close working relationships within the assigned CCM group, optimizing communication, sharing experiences and encouraging liaison and teamwork on operational issues
• Review staff performances through appraisals and development plans
• Document and communicate with management on all operational matters
• Create an environment to motivate and lead a team of staff members from diverse backgrounds and cultures
• Responsible to deliver the highest standards of quality service through enthusiastic and motivated team
Executive Masters In Business Administration
I finished my degree with a GPA 3/4. In addition to my degree i have completed course: 1-Managing conflicts 2-Time and Stress management 3-Team communication and overcoming conflict through communication 4-Increase assertiveness 5-Providing superior customer service 6-Leadership 7-Expert negotiation 8-Creating and Analyzing a Budget 9-Five-week intensive training course covering Safety and Emergency procedures, grooming, and customer service.