نزار الهمامي

• Computer operation and software • Interpretation of technical documentation, catalogs, diagrams • Operation and use of a computer network • Planning of maintenance or installation work • Drafting of documents, technical and diagnostic reports • Installation of computer components • User training on software or new hardware • Diagnosis and resolution of computer problems • Safety standards, measures and rules • Assessment of IT components • Information research, methodology, resources and operation • Support for breakdowns • Management and monitoring of IT equipment • Oral presentation of a state of equipment • Carrying out commercial and after-sales activities • Assistance to the company's network administrator • Operation and operation of a management software package • Development of simple local applications • Protocol and good practice of working in a team • Digital culture (software, applications, information technologies) • Management, installation and maintenance of computer equipment (computer stations, peripherals); • Administration and operation of some servers; • Assistance with the management, installation and maintenance of software; • Assistance and technical support (hardware and software) for users; • Management of backups on internal applications and servers; • Presentation of IT resources to new users; • Raising users' awareness of computer security and the rules of good practice; • Assistance in the management of telephony over IP, assistance to users and maintenance of installations; • Management and maintenance of video-projection and video-conferencing installations; • Assistance and technical support to users for the use of video projection and videoconferencing facilities.