Nizar Khoury

In-house Automation/Digitization
• Building SharePoint in-house digital systems for automating many of the delivery department functions / processes (Digital forms, workflows as per the approved process, automated dashboards). Systems/dynamic dashboards that were created in house: Change Request / Pre-change Request Assessment, Lessons Learned, Value Engineering, Risk System, Incident System, Consultant/Contractor Evaluation, task/issue & Escalation system, Created/managed & automated the intake/validation of data of the Chief Projects Delivery Officer Program Progress Dashboards.
• Creating smart Registers for managing program/project information (Project & Asset Register, Contract Register) which triggers automatic tailored notifications when critical information changes (Change in Project Stage, Dates, Contract Value, Participants etc.)
• Automated the tagging, approval & distribution of records.
• Designed & Built the Programs, Delivery\Development Intranet for hosting information registers, knowledge management content, & Records
PMIS/Project Management
• Setup / Enhance / Integrate / standardize the PMIS systems throughout Seven & all its programs by utilizing new modules, enhancing existing processes & standardizing tables across Systems (ACONEX, SharePoint, Auto Desk Construction Cloud, Clarity).
• Worked on the setup of the centralized data model/pool which pulled validated/standard information for instant reporting & system governance.
• Was part of the payment automation core team (ACONEX / ACONEX Connected Cost)
Governance
• Setting up the Assets & Organization information requirement documents (OIR/AIR) for standardizing information tables across systems & also managing BIM & Finance Assets Requirements.
• Creating/Enhancing/hosting the PMIS related technical documentation (Policy, Procedures, Tools & guidelines).

Head of document Control (Currently 8 Document Controllers)
Digitalizing processes and electronic forms (All functions) - InEight
SharePoint Implementation
Procurement & Cost System Implementation (PM Web)
EDMS Implementation (ACONEX/InEight (Team Binder)
BIM Implementation (InEight)
Helpdesk system implementation
Rolling out the company information strategy based on global standards (UNI Class, Omni Class, ISO & Riba)

Project Management
• Rolling out the document management/collaboration system (ACONEX/Oracle) Across company projects (4 Projects all live).
Technical Documentation
• Creating for the group/projects the Collaboration/Records management policy, procedure, processes and tools that covers system governance, numbering/information management, project setup, project closure etc.
Process mapping and Automation
• Mapping, Documenting, pre-defining and automating project standard submission/collaboration processes (Internal/External) and implementing those workflows on new projects.
• Integrating centralized departments processes with projects (Such as Technical and Procurement).
• Mapping/documenting the processes of the entire group departments/functions (QA/QC, Technical, HSE, Commercial, Tendering and procurement, HR etc.)
Training and Support
• Training all project participants on system use and best practice (Client, Lead Consultant, Subcontractors, consultants etc.) especially on dealing with reviewing workflows and electronic collaboration.
• Training site document controllers & other participating organizations document controllers on the enhanced Document Management processes.
• Managing company user accounts and organization/project settings.
SharePoint (Information, Records and Knowledge Management)
• Setting for the group smart information registers on SharePoint which triggers automatic notifications when critical information changes (Change in Project Status, Milestone, End Date, Value, Assets, Participants etc.)
• Setting-up on SharePoint the centralized Policies, Procedures, Processes and Tools site for the entire group.
• Setting up the Record Center and Knowledge Management Library for the entire Group.

Project Management, Project Automation & Records/Knowledge Management
• Rolled-out the centralized fully automated Record Center & Knowledge Management library project which decreased the time & resources required for capturing Knowledge Management content & essential company records by 90% & increased the staff speed in the preparation of technical documentation & proposals by 40%.
• Used a standard project implementation approach for the setup of the collaboration content management sites for all company projects, global offices, functional departments & other information management projects. (Business Requirements gathering, documentation as per setup template, setting up the project on SharePoint as per the approved documentation, training/supporting staff on the project/system & managing the project through proper governance processes & tools.)
• Used special project management tools for managing complex projects in parallel (MS Project, ASANA & Advanced Excel)
• Established for the company a centralized search engine for all the integrated content.
• Created on SharePoint lists/InfoWise the main company information registers with smart notifications (Projects Register, Corporate Entity Register, Clients Register, vendors register etc.).
• Automated the process of retention (Destruction of un-wanted docs.) which led to better search results & lowered the company storage by 30%.
• Automated the process of document indexing/tagging (Metadata) by project users therefore increased the overall speed/efficiency by 90%.


System Administration, governance & Operations
• Governance/Administration of SharePoint 365 for the entire Palladium group globally (EMEA, APAC & Americas) average of 15 requests a day.
Technical/Functional Documentation
• Created across all regional business units (Americas, APAC & EMEA) by gathering business requirements the Records Management Policy, Procedure (Including Setup Document), Processes & Tools which increased standardization by 90% across regions & reduced Audit/Legal risk.

Project Management, Business Analyses & Technical/Functional Documentation
• Setup for DSI corporate the Records Management strategy/roll-out plan for departments & projects (48 projects in the Middle East).
• Rolled-out the document collaboration system ACONEX across Global projects through proper implementation approach & using advanced tools (48 Projects) always assuring best practice.
• Engaged with Drake & Scull department heads/Project managers for identifying operational gaps & Mapping processes (As-is & To-be processes) & linking through workflows the corporate functions with the projects (Procurement, Finance, operations etc.).
• Managed 6 of the vendors resources by attending weekly progress meetings and followed-up on assigned action Items/project plan (KSA, Qatar, UAE, Oman).
• Planned, Installed, Configured, Developed & Designed SharePoint for replacing shared folders (Internal Records) & process automation.
• Created for DSI the standard implementation templates by gathering business requirements from different functions/stakeholders.
System Administration, governance & Operations
• Managing the collaboration system for the global projects assuring governance processes related to systems access, update delete are compliant with ISO 9001 standards & internal audit requirements.
• Ensuring different types of users are trained, guided and audited on system usage during their daily activities.
Procurement and Contracts
• Used advanced technical evaluation tools (Points score system) for evaluating construction related Information Systems & prepared the “Request for Proposal” used for the procurement of the corporate/projects systems (RMS, Document Collaboration System, EDMS, Estimation System, Time Attendance System, Cost System, Eng. Takeoff)
• Revised vendors contracts and SLAs, while ensuring the agreed level of services are fully met.

System Administration, governance & Operations
• Managed/Administered SharePoint for ALDAR properties for corporate departments & subsidiaries.
• Managed ACONEX for ALDAR across 99 projects & more than 75 TB of Data.
• Managed on SharePoint/ACONEX users’/groups accessibility/system rights through proper access/governance Procedure.
• Updated system project settings (ACONEX/SharePoint) as per new business requirements through proper change management processes.
Project Management, Technical/Functional documentation
• Created on SharePoint/ACONEX workflows that met department’s internal needs & optimized Engineering Reviews/Approvals.
• Established by liaising with Project/Department owners the Document Control & Numbering Procedure.
• Analyzed Project/Department business requirements related to content management & created the documents required for the ACONEX/SharePoint project setup.
• Created new projects on ACONEX/SharePoint as per the approved implementation setup document and implementation approach.
Vendor Management, Reporting & Training/Coaching
• Managed vendors through weekly ‘Progress Meetings” which solved corporate related issues & continuously enhanced the processes.
• Prepared the training material & trained ALDAR staff on the use of ACONEX & SharePoint based on their company’s assigned role.
• Guided, supported, coached & Audited projects/departments Document Controllers in their daily activities
• Produced for the IMS department/company periodic reports (IMS Department Monthly reports, Document Control Audit Check-up reports, accessibility reports, Sales/Leasing contracts status reports, system usage reports & construction related document submission status reports.)

Project Management & System Governance/Operations
• I was the main person designated by CCC Qatar to roll-out the EDMS system & Document Control department across 3 mega projects which increased the satisfaction of internal management, main client (QP) & other clients by 20%.
• Solved regional system related technical issues and provided system/user support.
Document Management, Functional/Technical Documentation & Training
• Assisted the QA/QC department in the setup of the Document & numbering Procedure according to project business requirements.
• Ensured document submittals (Incoming/Outgoing) are carried as per the Document Control Procedures/checklist standards.
• Used advanced system methods to import backlog documents with information tags into the system.
• Made sure latest version document is the most active on the system and controlled on site (Also maintaining documents full version history).
• Maintained the filing/archiving of hard-copy drawings & documents (All revisions).
• Created for new projects Information Attributes for controlling documents, repository & fast document retrievals.
• Making sure all documents are scanned properly and numbered as per the numbering procedure set for the project.
• Making sure outgoing/incoming documents are tagged using the information tags (Metadata) designed as per standard/project requirements
• Automated & optimized the system workflow processes for (Up-stream, down-stream submittals & documents distribution as per martrix).
• Created on the system the project distribution matrix templates for incoming, internal & outgoing transmittals for tracking documents internally & externally.
• Designed on the system using “Crystal Reports” sporadic inquiries saved reports, progress reports, system usage & submittal status reports.
• Conducted training seminars for basic users & Document Controllers on the rolled-out new system (Managed Process Transformation).