Njama Guillaume

Planning and Controlling, overseeing the distribution chain, 3PL and inventory, setting, reviewing budget and cost management, manage the effectiveness of support services B2B, B2C, 3PL and drive initiatives in the management team and ensure operational excellence. Continuous Market research (Intelligence) and competitive analysis. Team Managed (10 direct staff, and 67 indirect staff) and traveling across the Central African region when necessary.

-Responsible for supporting the managing director on all day to day activities (admin support, status report, and contact reports for all clients/suppliers.
-Responsible for generating pro-forma, following up LPOs, invoices, estimate requests, print quotes and costs for clients.
-Responsible for Account management, B2B and B2C
-Responsible for all marketing related activities, Customer Relationship Management (CRM), and marketing strategy and intelligence (marketing plan, partnership strategy, ATL/BTL strategies.
-Ensure monitoring in terms of quality, quantity, cost and efficiency of the movement and storage of goods ordered for the respective clients.
-Coordinating and controlling the order cycle and associated information systems. Liaising and negotiating with customers, suppliers and 3PL.
-Responsible for all customs negotiations and business development strategies. Travelling abroad for business purposes constituted 30% of my job.
-Travelled to Gabon, Congo, Nigeria, Togo, Kenya and Tchad

-Responsible for managing all consular matters including but not limited to visa related information, doing business in Turkey
-Helping Turkish citizens when they need assistance and Managing Sensitive and/or Classified Information.
-Handling the Archives
-General administrative assistance (Preparing written materials, as memos and status reports, as requested

-Manager Cement Distribution for the Southwest and Moungo regions (MEDCEM Cameroon S.A)
-Account management B2B and B2C, ensure timely and professional response to all request, complaints and queries
-Managing a fleet of 35 trucks, a team of 77 staff, transport cost, delivery time and 3PL.
-Allocate and manage staff resources according to changing needs
-Liase and negotiate with customers and suppliers
-To initiate and coordinate the development of action plans to penetrate new market and customer segments.
-Continually trying to improve and develop business performance within the contraints of legislation, feul cost and rising environmental variables.
-Marketing research and management (promotion) to improve product offering and sales.

Responsible for strategic planning and objective review for the business system and processes. Implementing, monitoring and reporting on performance against key performance indicators agreed by the company.
Assisting management in drafting marketing policies and their implementation for the improvement of the organization’s performance.

- Reseller (Outbound Tele Sales)

-Sell telecommunications products and services to both individuals and companies.
-Sell EVD to Points of Sales and Corporate bodies.
-Build market position by locating, developing, defining, negotiating, and closing business relationships.
-Identify, contact and build relationships with prospective customers through a combination of telephone and in-person cold calls, networking and referrals to obtain appointments.
-Leverage the CRM system to develop prospecting and sales strategy that ensures high activity and effective closing ratios.
-Advice on customized, cost-effective solutions for the clients.
-Manage the Littoral, Southwest and Moungo sub regions.
-Maintain an updated database in sales database including all activities, partners, and opportunities with their current status.
-Maintain open and effective lines of communication throughout the organization to maintain a sense of teamwork, enthusiasm, pride, and quality workmanship.
-Capture and review any competitive intelligence gathered and proactively communicates this information to top management.

BIKIBO CENTER (Multipurpose business center)
Cameroon.

- Sales of Internet time
- Translation of document (English to French / French to English)
- General Secretariat