Sales Executive
Allianz Nigeria
Total years of experience :6 years, 0 Months
| Lagos, Lagos
•Contributed to the 2020 GWP of Allianz Nigeria by being part of the team who brought in an annual budget of 5 billion naira.
•Worked with customers within the Aviation, Energy sectors to understand needs and provide insurance solutions.
•Tackled customer concerns and responded to inquiries within 24 hours to provide immediate issue resolution.
•Maintained relationships with established accounts and prospected new accounts by calling on customers and engaging prospects in person.
Nigeria
•Conducted weekly, quarterly and seasonal monitoring activities to ensure effectiveness and efficiency of internal controls and also to verify that company polices, processes, regulations are adhered to.
•Achieved 70 percent reduction in errors due to consistent reviews carried out on Retail transactions.
•Recommended process improvements which were implemented across various business units.
•Collaborated with over 28 business units to develop and maintain their standard operating procedures document (SOP) using the SWOT technique
•Performed internal control projects and provided opinion on control effectiveness, recommending action plans and present it to the management team.
•Resolved escalated internal customer issues and provided advisory functions to various business units.
•Created a mechanism which aids detection of duplicate transactions payments.
•Mentored new team members on Internal Control procedures, strategies and goals.
Nigeria | Lagos, Nigeria
•Carried out annual risk assessment of key processes within the organization and conduct risk-based audits based on risk assessment results.
•Conducted fraud investigations and liaised with the relevant authorities where necessary.
•Prepared audit programs and working papers, audit reports following Standard audit manual (SAM).
•Conducted process walkthroughs for compliance with documented processes.
•Monitored and validated completion of risk, compliance and audit recommended action plans, appraising adequacy of management responses and corrective actions implemented.
•Worked independently to manage multiple projects and internal audits at one time to meet deadlines and accomplish department objectives.
•Conducted claims process audits to determine the efficiency of controls, ensure adherence of claims handling to company and regulatory policies and guidelines. E.g., adherence to authority limits, complete documentation, claims procedures and guidelines.
•Support Management through regular reporting of quality assurance results and trends.
•Recommended new methods to improve internal controls and operating efficiency.
•Guided departments in developing remediation plans, addressing deficiencies uncovered during walkthroughs.
•Support management by conducting adhoc audits and providing recommendations based on our findings.
of (Project One Million)- A group saddled with a goal to help million needy people. CERTIFICATIONS •Institute of Chartered Accountants ICAN (In View). I have written and passed 2 papers in
of (Project One Million)- A group saddled with a goal to help million needy people. CERTIFICATIONS •Institute of Chartered Accountants ICAN (In View). I have written and passed 2 papers in