Nobish  Easo Scaria, Desktop Support Engineer

Nobish Easo Scaria

Desktop Support Engineer

Believers Church Medical College Hospital

Location
India - Kerala
Education
Diploma, MS Office& other Softwares
Experience
9 years, 4 Months

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Work Experience

Total years of experience :9 years, 4 Months

Desktop Support Engineer at Believers Church Medical College Hospital
  • India - Kerala
  • My current job since January 2015

• Installed, Configured Windows Server 2016 Hyper V Server with DC and DHCP virtual Machines for Medical college institution.
• Installed, Configured XMPP Chat server as internal chat platform.
• Basic Administration of HP Procurve, Aruba 2920, 5406ZL network switches.
• Basic administration of Kaspersky Security Center 10 Server as Domain wide endpoint security policy enforcing agency.
• Preparing Windows 7 Images of OEM based OS, Volume License OS for deployment via Microsoft Windows Server 2012 R2 WDS, and Flash Drive Bootable.
• Creating Ghost Image for Critical Machines for faster recovery Client Machines.
• Administering Intranet web server (WordPress).
• Basic administration of ADS, DHCP, DNS for Hospital Domain.
• Installed, Configured XIBO CMS for Video Wall.
• Troubleshooting network issues, software issues, Printer issues, EPBAX Telephone handsets of a network of about 700 desk top PC, 40 Network Switches, Wi-Fi, and Access points with two windows forest domains.
• Monitoring Hospital wide CCTV system.
• Monitoring, Troubleshooting Queue Management Systems.

Education

Diploma, MS Office& other Softwares
  • at Silicon Valley
  • June 2008
Diploma, Computer Hardware&Networking
  • at Accel IT Academy
  • March 2008
Bachelor's degree, Physics and Information Technology
  • at Baselius College Kottayam,M.G University
  • March 2007

Specialties & Skills

DNS management
Network Support
Desktop Support
Printer Support
IT Asset Management
• Virtual working capabilities
• Basic Network Administration
• Thorough knowledge of Windows, Mac and Linux (centos) environment.
• Willingness to explore new technologies
• Familiar with support ticket, call center, and knowledge-based systems
• Dedication to problem solving
• Basic Server Administration
• Sharp troubleshooting and analytical abilities
• Interact with a wide range of customers and technical issues

Languages

English
Expert
Hindi
Expert