Group IT Manager
MNC
Total years of experience :15 years, 9 Months
Working as Computer, Network and Communication Administrator for Middle East Region in this Organization.
* IT assets and Inventory Management. Planning and Procurement of Servers, Workstations, Network and
Communication Devices for offices and sites in various ongoing projects.
* Planning, Prepare and Manage the IT budget & Forecast for the organization.
* Responsible for implement Management decisions with Organizational standards.
* Planning and Implementing new technologies for support to get more productive outputs to the Organization.
* Implementing System and Network Security Policies as per Organizational Standards.
* Provide hands-on IT, Network and Communication support services to offices and sites.
* Managing and control IT Infrastructure for various offices under the Organization in GCC.
* Manage and support Service Desk requests with priority base for Office and site users.
* Configure and support Active Directory Service, DNS and DHCP in Windows server 2012
* Providing support to the users on ERP and CRM for the organization
* Prompt support on email and Outlook issues
* Providing updated or upgraded Hardware and Software’s to the employees to build productive outputs
* Providing Management and staff level supports to all the departments.
* Maintaining confidentiality on sensitive data’s and information’s.
* Restricting users with permission level.
* Access Control Devices and managing Device Privileges
* Performing regular Backups and securing data’s in the safe place.
System Administration
* Network and IT Auditor
* System Maintenance and troubleshooting
* Windows Server support
* Server Management and Support