Senior Marketing/CSR Executive
Child Early Intervention Medical Center
مجموع سنوات الخبرة :18 years, 6 أشهر
• Relieve management of administrative detail, all projects
• Coordinate work flow
• Update and chase delegated tasks to ensure progress to deadlines
• Take initiative in manager’s absence
• Keep projects on schedule
• Maintain procedures manual to ensure consistent performance of routines
• Professional Translation of documents English to Arabic -Arabic to English
• Resolves administrative problems by coordinating preparation of reports, analyzing data, and identifying solutions.
• Provides information by answering questions and requests
• Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Contributes to team effort by accomplishing related results as needed
• Creating/Updating patients medical records on the system.
• Maintains calendars, schedules, and coordinates appointments for the Executive Director and Managing Director.
• Personal assistant to the Executive Director.
• Answers a high volume of calls and maintains a rapid response rate according to agreed standards.
• Files data and performs other routine clerical tasks as assigned and for other departments as needed.
• Orders and maintains relevant office supplies, business cards for effectives of personnel duties.
• Operates a variety of standard office machines, including a personal computer and a variety of computer software, phone, fax, calculator, and photocopy machine.
• Communicates and liaise verbally and in writing between clients/suppliers/visitors, inquirers and relevant staff.
• Interprets and responds clearly and effectively to spoken requests over the phone or in person and to verbal and written instruction.
• Established and maintains effective working relationships with co-workers, supervisors, and the general public.
• Maintains regular consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health and safety procedures.
• Pursues personal development of skills and knowledge necessary for the effective performance of the role
• Providing typing and word processing of various documents, letters, and electronic information.
• Manages, organizes, and participates in all education and training workshops organized by the center.
• Communicates and provides information by relevant methods internally and externally to assist and enable organizational operations and effective service to connecting groups.
• Researches and investigates information to enable strategic decision-making by others.
• Arranges and participates in meetings, conferences, and project team activities.
• Adheres to stated policies and procedures relating to health and safety and quality management.
• Adheres to procedures relating to the proper use and care of equipment and materials for which the role has responsibility,
• Arrives on time; minimal cancellations.
• Represents CEIMC professionally and ethically.
• Maintains accurate and timely records including timesheets.
• Assists with other administrative tasks when required.
• Providing such other services as are ancillary to the foregoing or as the Employer may reasonably request (preparing therapy material, etc.) (collectively, the “Services”).
• Arabic communication letters ( Approvals, Invitations mostly Governmental sector )
• Translation of documents ( Arabic- English, English- Arabic)
• Revise, edit Arabic documents, letters.
•Attracts potential customers by answering product and service questions; suggesting information about other products and services.
•Opens customer accounts by recording account information.
•Maintains customer records by updating account information.
•Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
•Maintains financial accounts by processing customer adjustments.
•Recommends potential products or services to management by collecting customer information and analyzing customer needs.
•Prepares product or service reports by collecting and analyzing customer information.
•Contributes to team effort by accomplishing related results as needed.
Process routine account transactions.
Open accounts, including savings and checking.
Help customers fill out deposit and withdrawal slips.
Use adding machine.
Disburse money to customers.
Validate the deposit slip and stamp it by machine.
Check for photo identification.
Assist customers at the drive-through window.
Greet people warmly and direct them to appropriate bank personnel.
Handle loan payments and cash checks.
Sell traveler’s checks and money orders.
Collect loan and utility payments.
Promote bank products.
Record all transactions.
Report suspicious activity to police.
Exchange foreign currency.
Count cash at beginning and end of shift.
Balance currency, cash and checks in cash drawer at end of each shift.