Finance Assistant
United Nations Development Programme
مجموع سنوات الخبرة :22 years, 1 أشهر
• Review received invoices/bills for payments, travel claims, overtime, etc. and raise payment vouchers following proper documentation, approvals and timely payments.
• Print cheques/send electronic payments advises and ensure payees receipt.
• Assist in budget preparation, review and raising general ledger journal entries for amendment of budget lines as seen appropriate.
• General Payroll administration assistance and preparation of banks’ transfer requests.
• Backstop the Finance Associate in running the payments cycles, following up on payments cancellations and preparing the Bank to Book (B2B) reconciliations.
• Provides general financial administrative support. Maintains accurate records and/or data. Appropriately applies relevant policies, guidelines and procedures to meet audit recommendations. Recognizes and reports data and other discrepancies. Establishes effective working relationships with internal and external contacts at all levels.
• Prepare year-end reports and assist in proper adjustments/if any.
• Managing students’ files and responding to parents’ notes & complaints.
• Working on the syllabus forecast and monitoring the weekly plans to ensure following the timelines set.
• Registering in - IGCSE and Checkpoints - students with British Council and Edexcel based on students’ applications.
• Preparing presentations & workshops to introduce new IGCSE students and their parents to the studying schemes offered.
• Checking students’ virtual files to match their uploaded grades in the process of preparing mid/end year reports.
Premier Course Accreditation June 2010
• Follow up on day to day issues (Complaints / requests from customers or fellow branches).
• Guide and assist agents through calls handling and providing proper customer care.
• Reviewing calls randomly to help point out weaknesses and suggest ways to maintain better product knowledge and customer service level.
• Generating reports on daily activities (incoming calls / % of calls handled).
• Reporting the department’s productivity feedback results and acting as backup for the shifts’ supervisor.
• Receiving/UV checking and dispensing cash, issuing and cashing traveler cheques and exchanging foreign currencies to customers.
• ATM custodian - maintain cash flow and receiving ATM updates messages in case of system errors.
• Second custodian of the branch’s safe - maintaining proper cash limits and following on audits adjustments & recommendations.
• Handling house/clearance cheques - keeping clearance house records - raising overdrafts.
• Preparing daily vouchers reports to back-office operations departments and following up on proper processing procedures.
• Remote Distribution Team - Implementing the bank development plan through coordination with the ATMs, Internet, Sales & Marketing Teams.
• Providing the most effective wealth management schemes for investment planning customers.
• Log & forward complaints raised by customers through phones/ internet to the related departments and following up on proper fulfillment.
• Joining the initiating team of HSBC call center, introducing the banks’ products (Accounts, Loans, Credit cards and insurance plans).
• Helped in organizing media campaigns analyzing the outcomes and assisting in future campaign plans.
• Team Leader - Generating call-logs reports and preparing team shift plans accordingly.
• Coordinating with Inwards & Outwards customers to arrange cargo delivery & dispatch from shippers’ yards to customers’ points of delivery according to the freight trems.
• Matching documentation to both, customer’s requirements and Cotton Fund & Clearance Authorities’ regulations.
• Electronic Data Interchange (Data Entry) and updating customers’ systems with full shipment details to facilitate automated cargo receipt & clearance.
• Deciding on appropriate channels to meet customers’ needs and shipping lines tight schedules to provide low cost/ effective shipping plans.
Major: Accounting.